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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Kathleen
The wig was shorter and thinner than it looked on the site.
Response from Wigs.com – The Wig Experts™Apr 14, 2026
Kathleen, We’re really sorry to hear this didn’t meet your expectations. We understand how disappointing it is when the length and fullness aren’t as expected. We’d love to help make this right. Please reach out so we can assist you. We also recommend a virtual consultation to ensure you get the perfect length and density next time
Karen
This wig is nothing like advertised. Very disappointed. Will return for refund.
Response from Wigs.com – The Wig Experts™Apr 14, 2026
Karen, We’re really sorry to hear you’re disappointed. This isn’t the experience we want for you. We understand your decision and are here to help make the return process as smooth as possible. If you’re open to it, we’d also love the chance to help you find a better match through a virtual consultation.
Shannon B.
Ordering & returning were very easy. It was very nice, but to small.
Response from Wigs.com – The Wig Experts™Apr 14, 2026
Shannon, We're glad ordering and returning were easy. We appreciate your feedback that the item was too small and will use it to improve.
Irina S.
Great service. Fast. Recommend!
Response from Wigs.com – The Wig Experts™Apr 14, 2026
Irina, We're glad you enjoyed your experience with us! Thank you for your recommendation and for taking the time to share your feedback.
Christi M.
First purchase and had no issues. Bought a wig, shampoo and spray. I've had so many compliments it's crazy.
Response from Wigs.com – The Wig Experts™Apr 14, 2026
Christi, We're so glad your first purchase was issue-free and that you're enjoying the wig, shampoo, and spray! It's wonderful to hear you've received so many compliments.
Beverly M.
Fast shipping. Piece was lovely but just didn't sit right on my head. Nice wig otherwise.
Response from Wigs.com – The Wig Experts™Apr 14, 2026
Beverly, We're happy you received your order quickly and found the piece lovely. We're sorry it didn't fit as expected. Thank you for your feedback!
customer
Shipping was fast, excellent! Wig is perfect!
Response from Wigs.com – The Wig Experts™Apr 14, 2026
customer, We're happy to hear that your wig arrived quickly and is perfect. Thank you for your positive feedback; we appreciate it a lot.
PF
Returns are very easy and refunds are extremely fast. It is so easy to try different styles and colors knowing that they can be returned so easily if they aren’t suitable.
Response from Wigs.com – The Wig Experts™Apr 14, 2026
PF, We're happy to hear our easy return process and quick refunds make it simple for you to explore different styles and colors. Thanks for your positive feedback!
