Wigs.com – The Wig Experts™Reviews of wigs.com

I’m new to wigs, about 6 months. So I have been trying several styles and colors to find the right one. I recently ordered four wigs at once. All different shades of red, and brands. I didn’t keep one wig from that group, but by being able to send them back I was able to see the style and shade without any hassle or restocking fee. Yes, I did find a Rene of Paris in maple-suger R, that is perfect for me right now. This summer I’ll go back blonde! I love this company and their web site! Easy to maneuver to the styles I am interested in.

Absolutely beautiful!!!

I’m extremely dissatisfied with my experience and will never order from Wigs.com again. I had to return an item and they’re trying to charge me double the shipping price for the return that they charged to send it initially. Not a trustworthy company, do not use them!

Great product!

Loved the customer service!!! I need petite wigs and they can still be too big. Children styles are few.

I have ordered 3 times and have had no problems what so ever. I have had a little trouble finding the right color because it’s hard to tell in the picture, so I watch reviews to see colors. As far as the wigs themselves go I have loved all the them. I will continue to order from them. I have had to return a couple for different color and it was very easy and hassle free.

Buyer beware if your order goes on backorder...even though they normally don't run your card until the order ships...if it goes on backorder, they will charge you in 30 days...even if the product still isn't in stock...so you be out a lot of money with no product. It's also not a preauth charge, so it sticks around for 30 days unless you call and cancel your order entirely. They also do not send any kind of warning before they run your card after the 30 days. It caused a huge mess for me. I find it to be incredibly shady and have never seen it anywhere with any other merchant in my life. Response to reply: Well the original wig order that I tried to get corrected immediately after I bought it was 30% off, so by the time I got to the 3rd order with the right size/color, the sale was reduced to 25%. I bought it that 3rd time, because your site said it was in stock. Honestly, this may be my biggest beef- that things can be ordered from your site that are not in stock (with no notice on the site that the item is backordered). This doesn't happen with any other online retailer. Those two days it took for you to notify me it was on backorder kept me from purchasing the wig from another site with a sale. So now, if I want that wig in the right size and the right color, I'm going to have to pay full price somewhere else. If I let you substitute it for the regular size in that color, I'm going to have to pay someone $150 plus shipping to custom fit it. I don't want another color, and you don't have anything similar to it. As wig people, you should know how hard it is to find a style and a color that are right and how much time that takes. Picking a new style and color that you don't know will work for you isn't like choosing a different pair of pants. This is part of my professional look, and it takes substantial time/money to get right. With a good wig being as expensive as it is, I don't feel like it's really fair that my two choices right now are that I have to accept a color or another wig I don't really like/doesn't look good on me or spend another $200 (either to get the right wig full price somewhere else or to custom fit the wrong size) because you don't know how to synch your inventory to your online store properly. I'm not normally one who complains or causes a stink with retailers, either. I'm super upset, because I'm genuinely stuck right now, and you don't really seem to understand how much of a problem this is. For people who deal with women with hair loss every day, you are remarkably clueless as to what the right wig represents to us-professionally, personally, and emotionally- and the serious investment of time and money we put into finding that needle in the haystack. Your offer is insulting- an extra 5% off doesn't even cover my overdraft fee

Great looking wig I needed petite and that's what I received!!