Carol A.
Great shipping time frame
Great shipping time frame. good customer service
Response from Wigs.com – The Wig Experts™Nov 7, 2022
Thank you, Carol, for the positive review! We appreciate having you as a client.
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Carol A.
Great shipping time frame. good customer service
Response from Wigs.com – The Wig Experts™Nov 7, 2022
Thank you, Carol, for the positive review! We appreciate having you as a client.
J C.
Charging me to return an order that was wrong and totally not my fault. Refusing to refund my entire amount of $ that I paid.
Response from Wigs.com – The Wig Experts™Nov 7, 2022
Hi Jann, You ordered On The Go 10" in color RL14/22SS, which is the style and color that was shipped. We apologize for your experience and that the piece was not to your liking. We understand that you didn't feel the color matched the website and that choosing a color can be difficult. We offer virtual consultations with our experts to help color match. Unfortunately, shipping costs are paid to the carrier. Therefore, they aren't refunded.
Jakay
The wig arrived in a timely manner and is perfect. I tried it on and wore it immediately. Has just enough hair to not overpower my face. I love Ellen Wille!
Response from Wigs.com – The Wig Experts™Nov 7, 2022
Hi, We are happy to hear how much you love your new Link. We agree with you about Ellen Wille's pieces! She offers excellent styles with a good amount of density that isn't overwhelming.
Susan W.
Ordering was easy! Love the wig and it’s construction! Get lots of compliments!
Response from Wigs.com – The Wig Experts™Nov 4, 2022
Susan, We love knowing you found the perfect style for you!
AMR
The picture didn't match the product, and I had to spend extra dollars for return shipping. I whined; Wigs.com didn't care.
Response from Wigs.com – The Wig Experts™Nov 3, 2022
Hi Anita, We received your email that you meant to post this about a different company. Thank you for letting us know, and we are glad to hear you are satisfied with our company.
Kathy M.
The customer service is out of this world.
Response from Wigs.com – The Wig Experts™Nov 4, 2022
Hi Kathy, That feedback means the world to us! We work hard every day to provide our clients with the best service.
Mari H.
The selection was incredible. The prices were reasonable, and the shipment was very fast. I was so impressed with wigs.com. , that I have made another purchase.
Response from Wigs.com – The Wig Experts™Nov 4, 2022
Hi Mari, Thank you for the positive feedback! We strive to provide quality products and a reasonable price.
Rebecca F.
Quality products and solid customer service along with competitive prices.
Response from Wigs.com – The Wig Experts™Nov 4, 2022
Thank you, Rebecca, for solidifying we are getting it right by our clients!