Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Apr 28, 2023

We apologize that you received an item you were not satisfied with. As mentioned in the direct email sent we have received and processed your return. We urge you to consider booking a virtual consultation so we can better assist you! We want to help you find an alternative option that works best for you. Thank you for your feedback and we look forward to assisting you!

Response from Wigs.com – The Wig Experts™Apr 27, 2023

Betsy, we were unable to reach you via phone call, but we sent a direct email. We apologize the item was not the right color, but be sure we want to make this right. We understand that the sizing was not right, and unfortunately, we have confirmed that Rene of Paris runs a bit small in sizing. We look forward to hearing back from you and assisting you through the return/refund process. We can then assist you in finding an item that works best for you. Our sincerest apologies and we thank you for your feedback!

Response from Wigs.com – The Wig Experts™Apr 27, 2023

Tracey! We are so happy to know this item worked out so well for you! Thank you for choosing wigs.com

Response from Wigs.com – The Wig Experts™Apr 26, 2023

Teresa, thank you for sharing this part of your life with us! Stories like yours are what motivate us to keep improving and working hard. We want to be able to provide others the opportunity to feel confident, strong and simply feel themselves again. We could not be happier for you, and we thank you for choosing wigs.com

Response from Wigs.com – The Wig Experts™Apr 26, 2023

Mary, we apologize as we were unable to get in contact via phone call. However, we have sent a direct email. We are so sorry to hear this item did not work out. As mentioned in the email we are happy to issue a refund if the item is eligible to be returned (we included the label). We are more than happy to notate future orders or assist you in finding an alternative style. We thank you for your feedback as we are always looking for ways to improve, and we look forward to hearing from you.

Response from Wigs.com – The Wig Experts™Apr 26, 2023

Thank you for such a positive review! We sincerely appreciate you. We strive to provide an overall great experience and we could not be happier to know that is the case with you. We hope to always have you as a client.

Response from Wigs.com – The Wig Experts™Apr 25, 2023

Heather, we are so happy to hear we have gained a new client! We truly appreciate you choosing us, and we are always happy to assist! Please do not hesitate to contact us in the future, and we thank you for your feedback.

Response from Wigs.com – The Wig Experts™Apr 25, 2023

Jennifer, reading this review truly warms our hearts! This is exactly why we do what we do. We want this to be a safe community where we can learn from and support one another. We could not be happier to know that you have had such a positive experience with us over the years. Thank you for continuously choosing wigs.com!