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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Susan
Super fast delivery, competitive pricing, reputable company, quality products.
Response from Wigs.com – The Wig Experts™Jul 24, 2023
Hi Susan, Thank you for such a glowing review! We appreciate your loyalty and having you as a client. It is good to know we provide you with fast delivery, great pricing, and products. We hope to continue serving and providing you with the best in the business. Warm regards, The Wigs.com Team
Judith M.
I had to return as the color was not for me. When I returned it cost double the cost to originally have it sent. I was very disappointed when I got my refu
Response from Wigs.com – The Wig Experts™Jul 24, 2023
Hi Judith, We are sorry that the color for Cameron Lite Petite you received didn't work out. We also apologize for any confusion regarding your refund. You were fully refunded for the item, less shipping costs to you and return. We hope this helps clarify and please know if you have any other questions or concerns, our representatives would be happy to assist you. Thank you for your feedback. Sincerely, The Wigs.com Team
Ginette N.
Fast delivery and the wig is a perfect
Response from Wigs.com – The Wig Experts™Jul 24, 2023
Thank you for your positive review about our quick delivery time and your new Jon Renau piece! We are happy to hear you love your new style. Please let us know if we can assist in the future.
Carol
Shebreena was wonderful!
Response from Wigs.com – The Wig Experts™Jul 24, 2023
We are thrilled to hear that Shebreena provided you with such an exceptional experience at our company! Thank you for taking the time to share your positive feedback. We take immense pride in having dedicated and attentive representatives like Shebreena, who genuinely listen to our customers' concerns and go above and beyond to assist them. Shebreena's commitment to providing excellent customer service is truly an asset to our company, and we will make sure to recognize her for her outstanding efforts. Customer satisfaction is our top priority, and it's heartwarming to know that she made a significant impact on your shopping experience. If there's anything else we can do for you or if you have any further questions or feedback, please feel free to let us know. We're here to support you in any way we can, and we look forward to serving you again in the future with the same level of care and attention that you have come to expect from us. Thank you for choosing our company, and we hope to continue exceeding your expectations!
Cynthia S.
I watched many review before purchasing this wig but on the one I received, the front curtain bang just stood straight out. I have trimmed in more bang, used water, used spray and everything else but so far, I haven't been able to get this wig to behave. I honestly think I probably just got a defective one as all of the Raquel Wigs I have purchased are great; especially the mono tops which this one was. I am still trying to fidget it with it but so far not doing well with it.
Response from Wigs.com – The Wig Experts™Jul 21, 2023
Hi Cynthia, We are sorry to hear about the issue with your recent purchase of Show Stopper. Please know we want to make this right and help; therefore, one of our representatives will contact you today. We hope to resolve this issue because we value you as a client. Thank you for your feedback and for bringing this to our attention. We will speak with you soon! The Wigs.com Team
Diane W.
I’ve been doing business swings.com for many years and bought many things, and every time I have spoken with a representative they’re more than willing to help me and they’re pleasant. Your product gets sent out in a timely manner as well as returns if necessary. Antonette has helped me many many times. She’s always so pleasant. We chat for a few minutes were like on a first name, good friend basis, and that makes my shopping experience all the more pleasant.
Response from Wigs.com – The Wig Experts™Jul 21, 2023
Thank you so much for being a long-time loyal customer of Wigs.com! We truly appreciate your continued support and trust in our products and services. It brings us immense joy to know that you've had consistently positive experiences with our representatives and that they have been more than willing to assist you and make your shopping experience pleasant. We're delighted to hear that Antonia has been such a valuable and friendly resource for you. Building personal connections with our customers is something we strive for, and it warms our hearts to know that you feel like you're chatting with a good friend during your interactions. Ensuring timely deliveries and accommodating returns when necessary are crucial aspects of our commitment to customer satisfaction, and we're glad to hear that you've experienced efficiency in these areas. Your feedback motivates us to continue providing excellent service and top-quality products. Please know that we're always here to support you and cater to your needs whenever you require assistance or have any questions. Thank you for taking the time to share your positive experiences with us. We look forward to serving you for many more years and making your future shopping endeavors equally enjoyable. Should you ever need anything, don't hesitate to reach out to us or Antonia—we're here to help!
Lisa
Quick shipping and a great deal with 30%off
Response from Wigs.com – The Wig Experts™Jul 21, 2023
Thank you for rating our shipping time and discount as excellent! We appreciate your feedback!
Connie T.
The wig was very shiny, had way too much hsir, and just shouted, “I am a wig!”
Response from Wigs.com – The Wig Experts™Jul 21, 2023
Hi Connie, It was a pleasure speaking with you today! We are sorry that the Crushing on Casual didn't work out. As we discussed, a little dry shampoo helps take down the shine. We appreciate your feedback and that you gave us a chance to help you with your hair journey. Have a wonderful day. The Wigs.com Team
