Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
wigs.com
Website
wigs.com
Category
Wellness & Spa
Location
Addison, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 55% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Fast service
Wonderful service
So very helpful and patience
Very honest company
Great products
Big selection
Many choices and information is great
Response from Wigs.com – The Wig Experts™Oct 2, 2023
We are so happy that you have had such a positive experience shopping with us. Thank you for trusting us and for being a valued wigs.com customer!
JV
Jean V.
Great product and beautiful fiber on…
Great product and beautiful fiber on all the wigs. Customer service is phenomenal. Love wigs.com. Roxi love her video. Keep them coming.
Response from Wigs.com – The Wig Experts™Sep 29, 2023
Dear Jean,
Thank you so much for your excellent feedback! We're thrilled you're enjoying our products, especially the beautiful fiber on our wigs. We prioritize providing high-quality items and top-notch customer service, and we're delighted that you've had a phenomenal experience with us.
We're also pleased to hear that you love Roxi's videos. We'll keep them coming to provide valuable information and guidance in your wig-wearing journey.
Thank you for choosing Wigs.com!
BC
Barbara C.
Pretty flat
This is the fourth of this exact style I have purchased. Loved the first two. Number3 and this one both arrived flat. Style shown is spiky and kicked up. Actual wig is flat and nothing like pictures.
Response from Wigs.com – The Wig Experts™Sep 29, 2023
Hi Barbara,
We apologize for the quality of the Textured Flip you received with your recent purchase. We ask that you return the item for inspection, and we will also forward this feedback to the manufacturer.
We appreciate you letting us know about the issue, and if you need any assistance returning and getting a new one, we are happy to help!
Sincerely,
The Wigs.com Team
AM
Anjali M.
Good quality products
Good quality products
Response from Wigs.com – The Wig Experts™Sep 29, 2023
We take pride in providing outstanding quality products. Thank you for sharing your positive review of them.
LG
Linda G.
Love the wig
The wig arrived today.
I was really surprised it came so soon, I only ordered it
on Monday and here it is on Friday (especially since I live in Canada).
Love the wig and especially love the colour. I hope this wig and colour will be available for a long time.
Many thanks again, you are a great company to deal with.
Linda G
Vancouver BC Canada
Response from Wigs.com – The Wig Experts™Sep 29, 2023
Dear Linda,
We're thrilled to hear that your wig arrived so quickly, and we appreciate your kind words about our service. We understand that fast and efficient delivery is important to our customers, even for those in Canada, and we're delighted that your order reached you on time.
It's lovely to know that you love the wig and its color. Your feedback is important to us, and we'll do our best to keep the wig and color available for as long as possible, ensuring you can continue to enjoy your favorite style.
Thank you for choosing us and for your kind compliments. We take pride in providing exceptional service and are here to assist you whenever you need us. If you have any more questions or requests, or if there's anything else we can do, please don't hesitate to reach out.
Warm regards,
The Wig Experts
JU
Judith
Unfortunately
Unfortunately, I did not find the wig I purchased suitable to me. I returned the item as promptly as I could. I was very impressed how quickly my refund was processed. It gave me confidence to continue to shop on wigs.com.
Response from Wigs.com – The Wig Experts™Sep 28, 2023
Hi Judith,
We are saddened that Well Played wasn't a good piece for you, but we appreciate your kind review regarding the return and refund of the item.
We would love the opportunity to assist you with finding a more suitable piece for you! Our experts are available Monday - Friday, 8 am - 6:30 pm CST, for phone or video consultations.
Warm regards,
The Wig Experts
AQ
AQ
Texture is very soft
Texture is very soft, easy to blend. Very full.
Response from Wigs.com – The Wig Experts™Sep 28, 2023
Hi,
Thank you for the positive feedback regarding the topper you ordered! We love knowing when we have happy clients, especially regarding toppers because most clients don't know how to blend them with their hair.
If you ever need assistance, please don't hesitate to reach out!
Sincerely,
The Wigs.com Team
WW
Wendy W.
Way fast delivery
Way fast delivery
Response from Wigs.com – The Wig Experts™Sep 28, 2023
Thank you for acknowledging the prompt delivery of your item. We love that feedback!