Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Oct 10, 2023

Hi Susie, We understand the cost of shipping can be high, so we offer free shipping for orders over $150 within the U.S. Unfortunately, we don't determine the costs. Those are based on the carrier. If we can help with anything else, please don't hesitate to let us know. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Oct 9, 2023

Hi, We are saddened about your experience finding the right color for your selected hairpiece. We reached out to you and would love the opportunity to help you. Our experts are available Monday - Friday, 8 am - 6:30 pm CST. You could also send us a photo of your hair's color to color match you. We look forward to hearing back from you! Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Oct 6, 2023

We are so happy to hear that you had a positive experience shopping with us! We truly strive to provide the best products and service to our valued customers. It is great to see this is the case with you! Thank you for sharing this and we hope to always have you as a client!

Response from Wigs.com – The Wig Experts™Oct 6, 2023

We are truly happy to hear these items worked so well for you! We want this experience for all our valued customers! Thank you so much for sharing this with us, we hope to always have you as a client!

Response from Wigs.com – The Wig Experts™Oct 6, 2023

We are so happy to hear such positive feedback. We love that this item worked so well for you that you ordered a second one! We strive to provide the best service and products and it is great to see it paid off with you! Thank you for trusting wigs.com!

Response from Wigs.com – The Wig Experts™Oct 6, 2023

Thank you for sharing your experience with us! We are happy to know the delivery and return was easy and smooth! We are always happy to assist you in finding the perfect piece. Therefore, we urge you to consider a free virtual consultation. This will allow us to go over color, style, and measurements if necessary. If this is something you are interested in, you may book your consultation by using the link below. https://www.wigs.com/pages/virtual-consultation Thank you for trusting wigs.com! We look forward to assisting you in the future.

Response from Wigs.com – The Wig Experts™Oct 6, 2023

We truly want our customers to find the perfect piece for them! We know it can be difficult to shop online. This is why we urge our customers to consider a free virtual consultation. We can then guide you through style color and size. If this is something you are interested in, you may book online using the link below. https://www.wigs.com/pages/book-a-virtual-consultation?p=wig Thank you for your positive feedback and for choosing Wigs.com!

Response from Wigs.com – The Wig Experts™Oct 6, 2023

We apologize that the color was not as you expected. Color is one of the most challenging things to capture and portray 100% accurately. However, we are continuously working to improve in this area. We have sent a direct email with further assistance regarding the return for a refund process. We have also included information on our free virtual consultations to assist you in finding the perfect color for you! Thank you for sharing your feedback, we look forward to hearing from you soon!