Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Sep 28, 2023

We are ecstatic to hear you love your new style!

Response from Wigs.com – The Wig Experts™Sep 28, 2023

Hi Jennifer, We apologize for the quality of the Carrie wig you received. We truly appreciate your lovely feedback about our service and your refund. We would love the opportunity to assist you with finding a better-quality piece for you! Our experts are available Monday - Friday, 8 am - 6:30 pm CST, for phone or video consultations. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Sep 27, 2023

Hi, We're thrilled you had a positive shopping experience with us! Our team takes great care of ensuring our clients are taken care of. We understand shopping online can be difficult, and you have had to return often. We would love to serve you better and offer you a free video consultation with one of our experts! They can dive in, understand what you are looking for, and find the right style and color. We appreciate your loyalty and look forward to the opportunity to make your shopping experience even better. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Sep 27, 2023

Hi Bev, We greatly appreciate your continued trust in our services and kind words about our prompt attention to your request. Ensuring our customers receive their orders promptly is one of our top priorities, and we're delighted to hear that you received your order in just over a week. Your satisfaction is of utmost importance to us, and we're committed to providing excellent service consistently. If you have any more requests or questions or need assistance, please don't hesitate to reach out. We're here to serve you. The Wig Experts

Response from Wigs.com – The Wig Experts™Sep 27, 2023

Hi, We apologize for the inconvenience and confusion regarding returning your piece. We are happy to hear our customer service helped resolve the issue and even better that you love the 2nd wig!! Please let us know if we can help in the future. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Sep 27, 2023

We're thrilled you had a positive shopping experience with us and are delighted with your new wig! Our team takes great care in packing orders and ensuring fast shipping to get your products to you as quickly as possible. It's fantastic to know that you find your wig gorgeous and are satisfied with the price. Your feedback motivates us to continue providing high-quality products and excellent service.

Response from Wigs.com – The Wig Experts™Sep 25, 2023

Thank you for sharing this. Yes, it is most recommendable that wigs are brushed with a wide tooth comb. It is advised that you use a detangler spray for synthetic hair along with a wide tooth comb for best results. We have sent a direct email with more information on care for a heat friendly wig.

Response from Wigs.com – The Wig Experts™Sep 25, 2023

We are so glad you loved your wig and that the service was fast! We have included a link to the clips we offer that can be added to your pieces for extra security. https://www.wigs.com/collections/clips?usf_sort=title Please do not hesitate to contact us if you need any assistance, we are always happy to help!