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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Lori
Wig didn’t look like the one I wanted.
Response from Wigs.com – The Wig Experts™Feb 14, 2025
Hi Lori, We are sorry your purchase did not work out for you. However, we would love to assist you in finding something that will work for you. For this reason, we would like to offer the opportunity to book a free virtual consultation via Zoom below. I have provided the link below for your convenience. https://www.wigs.com/pages/virtual-consultation
Karen
It was too much hair for me. The color was much darker than I saw on videos. The ear tabs were very small. I didn’t attempt to do anything with it because I knew it wasn’t right for me.
Response from Wigs.com – The Wig Experts™Feb 14, 2025
Hi Karen, We are sorry your purchase did not work out for you. However, we would love to assist you in finding something that will work for you. For this reason, we would like to offer the opportunity to book a free virtual consultation via Zoom below. I have provided the link below for your convenience. https://www.wigs.com/pages/virtual-consultation
Joy C.
You offer a wonderful product at a reasonable price, when on sale.
Response from Wigs.com – The Wig Experts™Feb 14, 2025
We appreciate your kind words! We're glad you find our product valuable and that our sales offer a great deal.
Sally
I returned the wig I purchased because it was different from what I thought it was but the process of learning about wigs, sizing etc was very efficient, even my return.
Response from Wigs.com – The Wig Experts™Feb 13, 2025
We appreciate you taking the time to share your feedback. We're glad you found the process of learning about wigs and sizing efficient, even during your return. We strive to make the experience as smooth as possible for our customers.
Georgia T.
Excellent service! The right product, right size, right color and perfect hair quality. it is exactly as in the photos. Very fast shipping and delivery
Response from Wigs.com – The Wig Experts™Feb 13, 2025
We are delighted to hear that you had a positive experience with your recent purchase. We strive to provide our customers with the best possible experience, and we are thrilled that you are satisfied with your purchase. We appreciate your feedback and will continue to work hard to provide our customers with the best possible service.
Elizabeth T.
I ordered two wigs. Both were beautiful. Unfortunately I have a small head and the fit was not good for me. The return process was easy and convenient.
Response from Wigs.com – The Wig Experts™Feb 13, 2025
We appreciate your feedback and are glad you found the wigs beautiful. We understand that finding the right fit can be challenging, and we're happy to hear that the return process was easy for you.
JANET S.
Easy process and unfortunately we had to return the wig. My mom didn’t like the way it looked on her. The return process was very simple and quick. Would definitely purchase from here again.
Response from Wigs.com – The Wig Experts™Feb 13, 2025
We appreciate your feedback and are glad to hear that you found the return process easy and quick. We understand that finding the perfect wig can be a personal experience, and we're sorry to hear that your mom wasn't happy with the way it looked on her. We're always striving to provide our customers with the best possible experience, and we're happy to hear that you would consider purchasing from us again.
Beth M.
Great company for wigs - price was terrific with discount. Came packaged well, and the return policy is wonderful.
Response from Wigs.com – The Wig Experts™Feb 13, 2025
We're so glad to hear you had a positive experience with our company! We appreciate your kind words about our pricing, packaging, and return policy. We strive to provide our customers with the best possible service and value, and we're thrilled that you were satisfied.
