Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Feb 18, 2025

We appreciate your kind words and are glad to hear you had a positive experience with our online store. We strive to provide our customers with a seamless and enjoyable shopping experience, and we're happy to hear that our efforts were successful in your case. Thank you for choosing us!

Response from Wigs.com – The Wig Experts™Feb 18, 2025

Hi Erin thank you for providing us with this information. We are sorry to hear you were unsatisfied with you purchase we will have a customer care repetitive contact you in the next 24 business hours to gather more information in regards to this purchase.

Response from Wigs.com – The Wig Experts™Feb 18, 2025

We're thrilled to hear you had a positive experience with our customer service and that you love your new wig! We appreciate your kind words and are delighted you're happy with the fit, color, and design.

Response from Wigs.com – The Wig Experts™Feb 18, 2025

Dear Jenifer, Thank you for contacting us regarding your recent purchase. We would like to address the concerns you have raised during your conversation with our customer care representative. You mentioned that the cap you received was too small, and that you attempted to modify it to fit better. As stated you noted that altering the item would void the possibility of returning it. Additionally, our representative discussed the shedding issue with you and recommended using a brush instead of a comb to address this issue. We regret to hear that you are dissatisfied with your purchase. Please be advised that we are more than willing to accept returns on items that have not been altered. Sincerely,

Response from Wigs.com – The Wig Experts™Feb 17, 2025

We're thrilled to hear you had a positive experience! We appreciate your kind words about our service and the wig.

Response from Wigs.com – The Wig Experts™Feb 17, 2025

We're so glad to hear you had a great experience! We appreciate your kind words and will continue to strive for excellence.

Response from Wigs.com – The Wig Experts™Feb 17, 2025

Hi Valerie we are sorry to hear you purchase did not workout for you we would like to assist you in finding something better suited for you. For this reason we are happy to extend the opportunity for you to book a free virtual consultation with one of our wig experts via zoom. I have provided the link below. https://www.wigs.com/pages/book-a-virtual-consultation?p=wig

Response from Wigs.com – The Wig Experts™Feb 14, 2025

We're thrilled to hear you're loving the color! It's wonderful to know you're receiving compliments and feeling confident. Thank you for sharing your positive experience.