Robert
The quality and color of my Rachel…
The quality and color of my Rachel Welch wig that I ordered was terrible. Nowhere near my old wig color or thickness! I immediately returned it same day. Still waiting on my refund to my account now 4 days later! NEVER ORDER FROM THEM AGAIN!
Response from Wigs.com – The Wig Experts™Aug 28, 2026
Robert, We’re sorry to hear that the Raquel Welch wig did not meet your expectations. We understand how disappointing it can be when the color and density differ from a piece you’ve previously loved. Once a return is received at our facility, please allow 2–5 business days for it to be inspected and the refund processed. After the refund is issued, your financial institution may require additional time to post the funds back to your account. If you need assistance checking the status of your return, please contact our Client Care team at 1-800-581-2001, and we’ll be happy to help.


