WhistleReviews of whistle.com

This unit has all the features I was looking for. Plus...it is well made. Customer support is great. Purchased some extra Collar base mounts for some different collars I have. I am a Vietnam Vet. I have been training with my Belgian Malinois for the past 10 months. She will be coming home to help with my PTSD by the end of june. I'm all set with my Whistle 3 system. All that is left to do is to download the app and pick a Plan. I want to make sure that I don't ever lose my little girl Lucy. I'm sure with the Whistle 3 she'll be safe and sound and I'll know where she is all the time. Thanks Guys: Mark

It saved our dog fru m getting fun over

Quick shopping and with a great discount, I only wish that there were attachments for different size collars for the whistle

I have to say excellent. Recently our dog escaped and was gone for 20 minutes. I immediately got out the phone and tracked her through the Whistle App. It gave me route and that she was 800f from where I was standing. I located her and brought her home. Then we had to find out how she got out. I pulled up the escape route and enabled the location on my phone as I walked the fence line. I found the area and noticed dog hair at the bottom of the fence post, There is a gap about 10 inches between the fence post and where the gate is hung. With the history of her route and enabling the location on my phone, I was able to pinpoint the exact location of the escape. Thank you Whistle.

Love the product. Give 4 instead of 5 stars because of the delay. When Harper takes off, he is actually hundredths of feet from the location posted. But I can get a general location & find him. Most of the time I just wait for him to return. The product is waterproof. Love the satellite view & just the overall product. The staff are easy to contact & they do everything to solve the issues. Also use app "Find my Device" to locate the unit if it gets lost. I have had issues with the new plastic attachment. The backs pop off if he wrestling with another dog, gets caught on fence, barbed wire etc.

Sometime GPS wigs out but over all good product. Battery life could be better

Helpful and positive all the way through our interaction. Thank you!

The Whistle itself, when it is in operating order, is a fine product. The GPS tracking and activity tracking are exceptional and it provides a nice peace of mind should your pup ever escape. It constantly gets the best reviews online. However, Whistle customer service was of no help when the battery started to falter (lasting less than one full day with minimal time away from home base). For some background, I received the Whistle as a gift. However, the battery life began to falter after 6 months of use. I learned that it had been purchased 2.5 years prior, but it had never been used before to my knowledge. But, I had already signed up for a year subscription, but only 6 months had elapsed before the battery started to falter. I was not offered a refund for the 6 months left, but rather I was informed should the battery be faulty (it is) I would need to buy a new product. Yes, I was given a discount, but for one year of use, I (and the person who bought this as a gift) will have now purchased the product twice. When I brought this to the attention of Whistle Customer Service, they were extremely unhelpful and generally pretty uninterested in finding solutions to my problem. At one point, the Customer Service agent tried to convince me the product was working as intended, losing 14% battery life in less than 8 hours stationed 4 feet from my internet router. Previously, it would take 1-2 days to get to approximately 80% battery life. He then provided me a 20% coupon code to purchase a new one. A nice gesture, but ultimately still $80 plus tax more than I should have paid for this product's useful life. Also, should you get the whistle as a gift, know the warranty (one-year) runs from the date of your purchase--not from the time of first use. While I still recommend the product for its intended purpose, it is only for the fact that there is no viable alternative as far as I am concerned. Should another product come to the market which is better, solely due to my poor experience with customer service at Whistle, I will be trying that product. I am hopeful that in my future interactions with Whistle I will be treated better or I will not be renewing my subscription at the end of the year--no matter the peace of mind provided when it is working.