WhistleReviews of whistle.com

Excellent customer service helping me get a replacement tracker after I lost the one on Bailey. Tracker helped me find Bailey once. She is a hound and will follow her nose.

great product and great customer service!!!

I am impressed with this prompt replies by email. I have had a couple of experiences with Whistle. Both, impressive. One, my senior pup passed away from cancer and I was not up to cancelling Miss Martha's "Tagg" Whistle, older model. Customer Service was very supportive and compassionate, and did much of the disconnect for me. Secondly, her buddy still here, my deaf dog "Puppy," has the older model Whistle, and I am upgrading to Whistle 3. Customer Service has been extremely prompt and professional in the transition. I highly recommend Whistle. I have had no issues and have had them for a # of years.

Accurate tracking of pet when away from their home base. Gives this Greyhound owner (multiple dogs) great peace of mind that the hounds are trackable if they escape, will be rescued quickly.

I have a Treeing Walker Coonhound that is a runner. If it were not for Whistle 3 I think I would have lost my mind. Always know if she is on the lose and where to find her. Thank you Whistle 3

whistle 3 is a must have. my dog was stolen and with the help of customer service we tracked her to the location

we purchased the whistle and were so excited to use it on our dogs since we moved to a rural 45 acres in the desert and needed a way to ensure our dogs stayed close as they roamed the property. The first night of the install we were all cuddled in bed when we received a text that our dog was "out of range" - we checked the app and it said both dogs were in different places, at least 50-100 yards from the house. We lost the dogs one day and tried using the app to find them, when looking for them we were unable to accurately locate them using the gps trackers. It was pretty frustrating considering the monthly charges for signal and the cost of the device. I proceeded to cancel and request a return/ refund and it took me over an hour to work with them. The website and info all suggests a 90 day "risk free" trial but these trials aren't entirely risk free. we are out $20 for the first month (even after choosing the year-long subscription for a discount) Echoing the reviews I've read since, I can see I am not the only one with these issues "Then when I went to cancel my subscription I was informed that there was an early termination fee, even though I was on a month to month plan. Seems when you agree to the terms and conditions you are agreeing to keep the subscription for at least 12 months. The problem is that this statement is buried in their terms and conditions, which is not only not on the acceptance page but you have to click on a link to get to it, and even then it is hard to find." Its very frustrating to have paid shipping, taxes and $20 faulty wireless service fee for a device that never worked from the beginning.

Excellent customer service. I made a mistake on a new order and they helped me correct it right away.