Bob M.
Disappointed with Whistle's approach to replacing critical items
1. It is frustrating that a Whistle customer's details are not automatically included in the order screens even though one has logged in. It should not be necessary to repeat information already on file at Whistle. 2. The rubber rectangle which holds the holder into which the Whistle device snaps had broken. $14 (including shipping) seems over the top. Also the 4-day shipping time. It is a weakness that the rubber device breaks which is compounded by the lack of urgency regarding a replacement. Obviously the pet is unprotected during this time.


