Louis
I was offered a $30 discount since I…
I was offered a $30 discount since I was forced to buy a new tracker. When ordering I was not able to retrieve that discount even though I was logged into my account.
Response from WhistleSep 26, 2019
Hello Louis, Thank you for taking the time to take our Customer Support survey. We appreciate all the feedback and suggestions we get from our customers and we want to do everything we can to improve your experience. I was able to look into your order and I see you used the go "WG20" to get $20 off your order. You are not able to use this and the $30 discount code together, that is probably why you didn't receive $30 off. However, I do see you paid $109 instead of $129 for your tracker. What I am going to do is refund you $10 back into your account, this way you get the full $30 discount. You should see this deposited into your account in 5-10 business days.