WhistleReviews of whistle.com

The individual I spoke with did great, but he did not have any information or authority to actually help. The new Go-Explore has so many problems it is worthless at this time. I have had Whistle since they purchased and Tagg since they started, this one takes 30 minutes to indicate a breach, does not update location in anything near a timely manner, only tracks one dog on screen at a time (except occasionally when it tracks two) the light does not work as advertised, the battery life is poor, 4 days vs 20+ that is stated, should be able to turn off blue tooth from app, not have to turn it off on my phone side. I understand the philosophy of move fast and break things, fix them later, but this was rolled out way too soon. I would not know where a dog was or that it left until 20 to 30 minutes passed. Not Good.

Good user-friendly website.

The product itself is great, my only complaint is the mandatory upgrade. I’ve been a customer for years and thought maintaining my subscription would be the only cost after purchase. But, as other long-term customers know, the older trackers are no longer covered. I understand that a business has to make money and Whistle has no control over Verizon, and appreciate the small discount for those of us forced to upgrade, but still find it a bit ridiculous that I had to pay $230 to replace two trackers that are now worthless. That’s $230 after the discount and without the $95 per year coverage cost.

The Whistle Explorer is a step above the Whistle 3 but the strobe light timing out is not a desirable function. When I initiate the strobe function I want it to stay on until I shut it off.

I was forced into upgrading to newer devices even though my current devices were working great. I find it unfair to force people to change devices because of a service issue that the company has with Verizon.

Quick service. Product delivered are promised.

I purchased a replacement Whistle 3 (classic) snap attachment. The purchase was easy. I have a few issues. First off, there was no link on the Whistle web page to the Whistle attachment parts purchase page. I had to go in through Google to find the sales page. I recommend adding the link, or if it's there, make it easy to find. I purchased the Whistle 3 snap attachment for the classic Whistle 3. Since my dog chewed the strap and attachment, I needed both. However, even though I ordered the snap attachment, I don't know what I'm getting. Am I getting just the three snap straps or the enclosure with the three snap straps? I'll find out upon receipt. I recommend stating this detail on your sales page.

I still haven’t received it