WhistleReviews of whistle.com

Everything was followed through and handled very well. Thank you.

I finally found the perfect product for my needs to monitor my cats. It only uses the GPS function when my cat leaves her safe zone or is out of range of my WiFi. Battery life is incredible. I’ve had the Whistle on my cat for a week and I’m at 69% battery remaining! That is so much better than any of the other similar tracking devices I’ve purchased and returned. I bought a second one for my other cat. Thank you Whistle for this great product!

CODY WAS VERY FRIENDLY BUT MY ISSUE WAS NOT RESOLVED

Placed my order for replacement trackers. Unfortunately I ordered the wrong ones, called CS within 5 minutes of order being placed to cancel or change order to the Pro units. CS put me on hold for several minutes after I explained why I needed to change the order. When he came back on the line, I was informed that the order had already gone to shipping and he could not cancel or change the order. I would have to reorder the units that I wanted and send the original order back, most likely at my expense. We have been with Tag/Whistle almost from the start. I have yet to be impressed with their CS. Don't need all the extra metrics, just a solid gps unit with a good battery life. We live way out in the sticks, our dogs are working farm and guardian dogs. Belgian Malinois 2, and Anatolian Shepherd 4

The site KEEPS popping up asking where I first heard about Whistle. I'm fine with one pop up but why the heck does it keep popping up? It is VERY annoying. I would also like to see a phone number on the web site. OBVIOUSLY, you want stuff done on line. I get that but there are times when a phone consult is needed.This was one.

Great experience transferring from old system to new one.

We purchased the Whistle3 and were not satisfied. After completing a survey, we were contacted by Poojan P in customer service. We were offered to trade for the Whistle Go Explore and were very excited!! Sadly, when finalizing the exchange, the communication dropped. Oddly, this was days before our return policy expired. After 5 days of no response, I finally called Whistle. Karen helped me and explained that Poojan P. was promoted. However, there was no immediate transition. Now, I am left trying to figure out the process as we were dropped from email communication. Karen did explain how we could purchase the upgraded model with a general promo code, not the one we were offered. They were not much different. Thankfully, I figured it out by myself. Sadly, I am a bit lost at how to transfer my old service to my new product as we are returning the old. Let's cross our fingers that someone helps link our accounts and does not disconnect our service!! Most importantly, I hope we like the new and improved Whistle Go Explore!! We are giving Whistle another chance....

My experience was great, I knew what I wanted and check out was simple.