Wheels & FeelsReviews of wheelsfeels.com

The drawer system is very well made and fits perfectly in my Jeep Wrangler! The extra storage is a welcome addition to my camping and ultra-running setup. Customer service, shipping, and communication are all excellent!

It took 14 weeks to finally receive my drawer system for my 4Runner. Customer NO Service. Unresponsive unless you keep leaving messages. The drawers do not even assemble correctly leaving a 1/4” gap between front face and sides. Haven’t even tried installing yet, as I am determining a fix for the drawers. Many of the pieces are scratched or marked up. One of the drawer bottoms has a sticky residue from the fabric covering on it. Very disappointed. I was hoping to support an American company, but this product is not the one to get. Look elsewhere and save the frustration. I think all the positive reviews are fake here.

Great product, made in the USA, service was quick to respond, and easy to install/assemble.

8 months and still love my drawers. Good quality.

🚨 WARNING – THINK TWICE BEFORE BUYING FROM WHEELSFEELS! 🚨 I placed and PAID for an order on May 24, 2026. More than 3 months later, I still have NO PRODUCT, NO TRACKING NUMBER, and NO REFUND. I have contacted WheelsFeels multiple times asking for either my product or my money back, without a satisfactory resolution. ⚠️ Based on my personal experience, I strongly recommend being EXTREMELY CAUTIOUS before giving this company your money. I’m sharing my experience so other customers can make an informed decision and avoid going through what I’m dealing with. WheelsFeels: SEND MY PRODUCT OR REFUND MY MONEY.

AVOID, there customer service is terrible. Lifetime guarantees lasts about 3 months

After a very long period of time, and waiting for this team to right their wrong, I have finally decided to leave this review. (I never leave reviews, but I feel strongly enough about this that I am forced to. WORST. CUSTOMER. SERVICE. I. HAVE. EVER. EXPERIENCED. I sought out to purchase a drawer unit for my 4Runner, and after doing extensive research, I wanted to go with an American company that felt local, and support them in their journey. I chose WheelsFeels because their product looked nice but also affordable. On the website it says delivery in 4-6 weeks, but AFTER I purchased, it said it would be 7-9 weeks. I emailed them asking about that, and why it was different, and they basically told me that I could pay $150 extra to have it within the 4-6 week period (yes, what was originally promised on the website). I agreed because I wanted the product for a trip I was taking which would be within my time window of what I was originally promised on the site. I paid the invoice and waited. As time got closer to the cutoff, I emailed, called and texted everyday looking for a response. Nothing. I wanted shipping information because I was going OOT and needed to make sure the large package could be received safely. Called. Texted. And Emailed. Every. Day. Nothing. They sure were quick to send the invoice for payment, but after that, its like they did care at all about my experience. I went OOT, and while still calling/texting/emailing everyday in a panic, no response. Until finally someone named Zoe called me and apologized for the delay, saying ‘their entire phone system was down.’ (You still could have seen the emails?) I didnt buy it, but explained that the product I paid EXTRA for was now over a week late, and how would they right this wrong? I suggested they should refund me the $150 since it was late, to which she agreed, and said she would ‘pass it along to her refund team’. I never got confirmation, I never got the refund, and I have since called and texted multiple times over the weeks following, with, you guessed it, no responses. I hate to leave this message, because the product is good. It’s not great, there are a few spots where the wood rubs on the bolt heads, and leave sawdust beneath the drawer. There is no way to fix it so I just have to wait until that space rubs itself until it’s not touching anymore. The assembly was tedious, so if you are not good with tools, good luck, because the directions are not super clear. Overall I am happy with the product, but the customers service was the worst I have ever witness in my entire life. I like what I have but will never buy anything from them nor will I encourage anyone to do the same, sadly. All of this could be fixed with just answering the phones and texts, and some organization where they can get back to paying customers quickly (or at all)
I hope they read this and contact my to actually give me the refund, then I will happily update/delete this review. But until then, product: 7.5/10. Customer Service 0/10.

First. customer service is garbage. Second, before you go the route of putting it all together. Ensure the holes are all predrilled, if they are not dont just hammer in the screw. pre drill the hole. NOW, provided you get all the parts with your set up, please let us know how they function. Mine is still taking up space in my house. Also, dont pay extra for the expidited service. You will not get it in 10 days but you will get it faster than 10 weeks.