Andrew G.
Exceptional customer service, top notch!
As an international customer (Non US Resident) I was skeptical about placing an order from overseas. But after reading positive reviews I decided to give them a go. From the outset, their webite was easy to navigate, they had every item I wanted in stock and they accepted credit card purchases from overseas. Once the order was placed, there was a small delay in receiving a confirmation email, but this was only attributed to the time difference between countries. The order was processed quickly and shortly thereafter I received confirmation that the order had shipped, complete with tracking number. When the order arrived after its 10,000 mile journey, the box was intact and undamaged. Upon opening the box, I was pleasantly surprised to see that the items were triple packed, first sealed in zip lock bags in case of leaking, bubble wrapped in USPS packaging and of course the outer box. All care was taken to ensure items were delivered undamaged, I was very impressed. Outstanding customer service and I would not hesitate to recommend West Coast Vape Supply to anyone!