West Coast Vape Supply is a vape wholesale and retail vape supplier of vape juice, ejuice, eliquid, nicotine salt, vape mods, vape coils, box mods, jam monster, loaded ejuice, juice roll upz, naked 100, ruthless vapor, JUUL, SMOK and more.
westcoast vapesupply (westcoastvapesupply.com) has 154 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Sally J.
An amazing online store also located in California who not only sent my order for free but it was here in Florida within 3 days during the 4th of July week. I didn't even ask for that fast of shipping. But they listen to me and I got to talk to an actual person and due to my response to them they sent me extra stuff for free! I will be a customer for life
Jenny
The bad reviews are accurate. Ordered on a Monday, website says 24-48 hrs processing. Started reading reviews (should have read reviews before ordering, I normally do) on Tuesday. By Wednesday morning there was no indication that they were doing anything with my order. On Thursday morning I called and spoke with someone. She informed me that the reason the order had not been processed was bc the color of one of the mods I ordered was not in stock. Offered to get it out that day if I wanted to select another color. This was totally fine with me. Finally shipped late thurs night and I received it Saturday. Unfortunately on Saturday it was short one of the items I ordered. Wouldn’t have been that big a deal if I hadn’t had the earlier issue. Called on Monday about missing item and was told to email a specific dept about it. Ok fine, no biggie. BUT they wanted me to include a picture of the packing list and the items that I did receive. Now I didn’t have a problem doing this but I did get a good laugh at it, logically it’s flawed reasoning to take a picture to prove I DIDN’T receive an item. I had informed them in the email to just issue me a credit as I planned to give them another shot and just order some more ejuice and chubby bottles. Two days later I still had not received any reply from them. Called again on the 3rd day out from email, and the girl said first that the item had been shipped. When I expressed unhappiness at this as I had already purchased a replacement at a store for that item and that I had indicated I wanted either a credit or a refund in the email she said wait, let me check. Returned and let me know that they had processed the refund and she just made sure it went through, showed up on my bank acct 1 day later. So to wrap up; products are actually good, we’re happy with everything we received. If you call it’s hit or miss whether you will reach someone and their voicemail is full. They seem to try to operate solely on email. Don’t expect your order to be correct and don’t expect them to notify you in a timely manner if they don’t have an item in stock. Basically seems like a small company that’s very poorly run and probably grew much too fast. We won’t be using them again, too much hassle IMO.
