westcoast vapesupplyReviews of westcoastvapesupply.com

I've written them over 19 emails. The last thing they did was delete their database and all the orders I'd placed since 2021. Now I've checked again and there's no way to contact them. These people are scammers. This was the last thing I wrote to them on August 7, 2026, and they haven't responded or shown their face. Be careful. I would like to inquire about my order 5789881, which was never shipped. I paid US$189.17 for it and received two responses from you: One: "Sorry, we are still waiting on our backorder. We get it next week" (June 23, 2026, 11:50 AM), and a second: "Should go out Monday" (June 19, 1:06 PM). For goodness sake, I have sent you multiple emails explaining that I work very hard and don't want to lose my money. I am requesting either the 15 bottles of e-liquid I paid for, which is NAKED - Cuban Blend - 3MG, or the 15 bottles I paid for. I requested a refund of my $189.17, but you never responded again. Now I've noticed you've deleted all my browsing history from your website, where I've been a customer since 2021. I want to know what will happen. Will you send me my 15 bottles of NAKED - Cuban Blend - 3MG e-liquid, or will you refund my money? I eagerly await your response or any comments.

I have ordered many times from this co. over many years, with no problems. However, my last order, made on May 28 (order 5789448), has still not been received, all these weeks later! I have sent multiple emails, with no response. Their listed phone no. is not in service. They had no problem taking my money ($50.52), but can’t even reply to a single email, while NOT shipping my order?? This is customer service 101: REPLY TO YOUR CUSTOMERS.

I’ve bee waiting for two separate orders from December last year and February this year. Their shipping company wouldn’t ship to me and returned the packages in March. I’ve emailed multiple times about a refund but they’ve now decided to stop replying to me

Over a month after I made a purchase the order was still not shipped. I requested that the order be cancelled. I received an email back about a month after the initial purchase saying that the items were back ordered. I requested for the order be cancelled 2 more times. They responded by saying "shipping today sorry for the delay" They ignored the request and shipped the order anyway. It got delivered while I was not home so I could not refuse it. I have tried to email them to make sure that if I pay for shipping to return the items that I will be refunded. They have ignored all communication attempts since shipping the order.

Hi WCV Family! I wanted to express my appreciation of attentively providing Top Tier service, "YOU GUYS ARE MY#1"💜🎉✊🏽.. For those that may not know, I've been rocking with WCV for years. 1. Every Email to inquire or followup (You Answered) 2. If there was ANY error (Customer end OR Merchant) "You Resolved It IMMEDIATELY "💜. I've seen negative Reviews that are "UNBELIEVABLE To me", and want to share my Review with you both private email and PUBLIC platform. You are Greatly Appreciated 🎉🎉💜

We’ve been West Coast customers for years. We live right here in CA, just like them. Over the past 2 years everything changed. Me, guessing, they are not the same owners, or, they have better interests. Three years ago it was order, package, and ship. Now it’s like pulling teeth!! I believe I just lost $300 I took my business elsewhere after three emails went ghost. Such a shame!! Please report this business to the BBB should you also be a victim of their poor business practices. Good luck.

This is the 2nd time they've sent me items I didn't order. This 2nd time, I ordered 9 bottles, 7 different flavors, and they were out of stock and just replaced items in my cart and sent it. They should update their stock or check in with the customer before they replace the out of stock items with different items. I've been a customer for about 8-10 years and the past 2 years have gone down hill. I'm done.

I've used them in the past and it was great. but not this time. Emailed 3 times about my order no response at all. I need my order or my damn money back!