West Coast Vape Supply is a vape wholesale and retail vape supplier of vape juice, ejuice, eliquid, nicotine salt, vape mods, vape coils, box mods, jam monster, loaded ejuice, juice roll upz, naked 100, ruthless vapor, JUUL, SMOK and more.
westcoast vapesupply (westcoastvapesupply.com) has 154 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Leslie E.
Every time I have bought my vapor juice from this company I pay $18.50 to get the product to me within one to three days or so the policy says. As of today I have waited five days I could have saved $18.50 and just waited five to eight days. This company is awful and I don't recommend it to anyone. And just by the way 18.50 can buy a lot of tacos from Taco Bell so they owe me money.
Bomb C.
I've ordered from these guys in the past...I live in the same state as their company ships from. It's 3 days if you ship it the same day. They told me in some bogus email that somewhere it says it can take 8 days to process your order. 8 days. Just because it says it somewhere on your website doesn't mean it's right. That's just lazy...so I can order from EJUICECONNECT...which is in Florida...across the entire country, and get my juice in 5 days. But a company in the same state will take 11 days. That's really really bad customer service and distribution. They act like taking 8 juices and sticking them in a bag and calling the carrier to pick it up takes 8 days. Laughable. DO NOT BUY FROM THEM. Vote with your dollar.
Kennedy
They take your money. You may or may not get the product. And their "customer service..." man, forget about it. They have a bunch of touchy feely kids answering emails who, somehow or another, think that you the customer are writing in to hear their whole sad life story. Mine is apparently sad because he is in his 40s and still working customer service, and likes to go on tirades about how the world judges him...or some such. I have no idea. End of the day, they still refused to ship my product. And I am a 100% disabled Veteran, listening to this kid whine about how the world is mean to him. But being a disabled Veteran I am on a limited income. The loss of this $125 means I just have to go without nicotine until I get paid in two weeks. But it is the customer service boy's sob story that we all had to listen to today.
Jim B.
After inquiring the status of a week old order that had already been charged to my credit card, I was told the items were out of stock They offered a substitute. I refused and requested a refund and to cancel the order. Not hearing or receiving a cancelation confirmation, I made a second request. Both recieved no reply. When I did hear back, the order had shipped. Unfortunately I had already made another purchase from another vendor. West Coast Vape offered no explanation or compensation. My advice is to avoid doing business with WestcCoast Vape.
Deb B.
Placed an order and got confirmation email. Order never arrived. Did not get tracking number. I have tried to contact them by email, and by the three telephone numbers that I could find. Two numbers went to full voicemail boxes and the other was for a medical company that has no relation. I am cancelling my credit card payment as I believe they may be out of business.
Tim Hladik J.
It took me almost 3 weeks to get my order and I received one email concerning that. West Coast Vape Supply does not seem to care about their customers. If I shipped my orders in 3 weeks I'd lose my job... Period. Do not do business with this company.
Danni G.
They have good prices and free shipping over 100. Everything came as ordered. I always check this site prior to ordering from a new website and I saw a lot of complaints about shipping but i was willing to take a chance bc thry had somejuices i cant find anywhere else. I noticed on the vape website they disclose that their shipping may take longer due to regulation changes and being unable to use conventional shipping companies. I was ready to wait, but surprised to get my juice in about a week, which is sooner than i expected. They had good email communication about the order. I will def use this site again.
Hannah A.
i gave them two stars because of their delivery if they would use usps i can get my items in 2-3 days but with what they are using now it takes almost 3 weeks and that dont make sense if they dont want bad reviews do better and use usps so ppl can get their items in a timely manner i wont use them again i use to order from them a lot and i left them cause of this issue and the issue is ongoing and will never stop
