westcoast vapesupplyReviews of westcoastvapesupply.com

This company is basically a scam! My order never was shipped and it took 6 weeks to get a refund. Absolutely unacceptable! I placed a simple order through them and after 2 weeks of no tracking info sent, I reached out to customer service to see why. It took another 10 days before I actually got a reply after numerous attempts to contact customer service calling and emailing. I was been told the items are not in stock, but a shipment had just arrived. After another week of no tracking info I then tried to communicate with customer service again and was finally told they will issue a refund. Even after this refund conversation it took another two weeks before the refund was even issued, and that is not default of my credit card company that typically takes 48hours to post. Looking online I am definitely not the only person with this awful experience and it blows my mind that it's company is able to do this. My thoughts are that they prey on customers who do not pay attention and possibly forget that their order was not fulfilled. Do not buy through this company unless you want to just waste time and throw away money.

Used this company for nearly a year. Last week, a purchase never arrived. It took me two days of phone calls and emails until I finally got a person on the phone. I was told not receiving my purchase is my problem, not theirs. I think it’s funny that a business would send me to another provider over $106, after I’ve spent over $1000 over the last year.

Package never arrived. After 11 weeks, got a partial refund, not full. They have ignored emails regarding a full refund.

Order three boxes of Vape juice they only sent me two I emailed them about 15 times now still nothing!! I called about 10 times now still nothing. they took my money for three juices I only received two and now I’m getting ignored. I will never buy from them again.Horrible service!!

I ordered my vape 8 days ago and still have not gotten it. There contact is slow. I did get an answer but it did not tell me when I was getting it. I will never buy from them again. They take so long to send out vape. I have order from other places during this covid 19 issue and still got it with in 5 days. Its been 8 to 9 days and still don't have a tracking number. Ugh bad . Stay way

love the juice its a little slow from them to push out orders not a problem stay safe over there.

Used them for years but my last shipment took over a month an I emailed 5 times no response call my card company to stop payment first time i have ever done that don't order from them please

Trust me worried people because i thought i was getting scammed, be patient, they are a legit business thats streesed by their gov right now. You order will come . Mine took almost 3 weeks and i didnt have a conf number but it came and i really have made 8 orders over the last 7 months. They are good company thats having a little tough time but are honest.