West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing18,273 approved reviews, newest moderated first
Customer
I have no idea. I put my order in and that was all I know
Response from West & WillowDec 8, 2023
Hi Rana, We are very sorry for the confusion. The first review email was for your shopping experience. You will receive a second review email when your order arrives.
lizz C.
Easy to deal with...no-hassle cancellation. Will reorder now!
Susan U.
I’m really impressed with the work done! My pup looks awesome! My brother will love his pup framed!
Janet D.
The process so far has been easy. We’ll see if the product lives up to the hype.
Shayla M.
Love what yall are doing, it was kinda hard to find out a shipping time. Ended up finding it but just took a while
Response from West & WillowDec 7, 2023
Hi Shayla, Thank you so much for the positive feedback, despite the issue with the order process! We're so happy to have you as a member of the West & Willow family! 🎉
Mary H.
Love it, Great gift!
William O.
Don’t send me a request to review you before I even get an email that product has shipped.
Response from West & WillowDec 10, 2023
Hi William, We are very sorry for the confusion. The first review email was for your shopping experience. You will receive a second review email when your order arrives.
Jen E.
I was under the impression that the mug was a “free gift”. I was charged for it in final order and asked for it to be removed from my order. It was not. Did NOT want to spend $30 on it. Disappointed customer service sis not alter my request
Response from West & WillowDec 10, 2023
Hello Jen, We hate to hear this! We are reaching out to your email now to help get this resolved for you.
