West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Chelsea D.
I didn’t like the delay to get the artwork back
Response from West & WillowDec 20, 2023
Hi Chelsea, We are very sorry about that. Upon checking your order, it is on its way! Please check your email for tracking details.
Taja F.
it was so easy.
Natalie A.
My portrait was so perfect! They really got the details on my boy and his markings! I just bought another portrait for a gift!
SarahHaupt
Love everything we’ve received from them
Christina M.
Amazing experience! I love my portrait so much! Thank you for bringing such joy for the holidays! Thank you!
Vicki
How does Skip the Line work? I couldn't decide whether to pay $20 for the faster shipping or $15 to skip the line. Trying to get my poster before Christmas and didn't know which would be quicker.
Response from West & WillowDec 20, 2023
Hi Vicki, Please be advised that "Skip the Line" is to expedite the illustration, not the shipping. It skips the line of orders that are ahead of you; your order will be prioritized. Have a beautiful day!
Daniel C.
I still have not received the pet photo I ordered. You’ve sent me a reply apologizing and saying “it’s on the way”. But I still have not received it and I ordered it as a Christmas gift. Will it be here before Christmas ??????
Response from West & WillowDec 15, 2023
Hi Daniel, We are very sorry for the confusion. Upon checking your order, it is on its way! Please check your email for tracking details.
Cynthia L.
Super easy to create the order. Adding photos was simple
