AE
Inaccurate
I ordered a couple portrait (i.e., two cats in one portrait) and the picture of my second cat did not come out anywhere close to how she looks like. Her face is asymmetric in the portrait which is untrue based on the original reference picture I submitted. Extremely disappointed for how much this piece cost. Two starts because the portrait of the first cat was spot on.
Response from West & WillowMay 14, 2024
Hello Jether, We sincerely apologize that you are unhappy with the quality of your artwork. Your satisfaction is our top priority, so we'd love to make this right with a new piece of artwork. We just sent an email to the address on file. Please get back to us at your earliest convenience.


