Paul K.
Thank you so much
It was perfect! She cried, my heart was full. This was a memorial for my wife in memory of a beautiful, faithful, loving companion.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing18,273 approved reviews, newest moderated first
Paul K.
It was perfect! She cried, my heart was full. This was a memorial for my wife in memory of a beautiful, faithful, loving companion.
Sarah B.
The picture just wasn't quite right and doesn't really look like what I sent in. I wish we could proof/preview the final product.
Response from West & WillowAug 9, 2024
Hi Sarah, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
EB
This is the 5th time I’ve done a portrait here. I keep coming back as those prior have captured the pet so well. This time, though the art looks good, but it does not capture my cat like expected.
Response from West & WillowAug 9, 2024
Hi Esther, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Elio E.
1st one was so good I had to order another one! 2nd one arrived and it had some imperfections. I gave them the feedback and sure enough they made it right! I will be buying all of my loved ones a West & Willow portrait as gifts moving forward. Thank you
Cheree I.
6 weeks later an I still do not have my order despite me paying for their “skip the line” service. At this point I do not expect to see my order. Do not do business with these people
Response from West & WillowAug 2, 2024
Hi Cheree, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Rachel M.
I just got the pet portraits of Duke and Duchess, and they look amazing! The detail is spot on, capturing every little feature of my dogs perfectly. It's like they're right there on the artwork. I’ve gotten so many compliments😊
S. N.
The artwork is beautiful, looks just like my boys. Made and shipped very fast, thank you for everything :)
James H.
Fast turnaround. Looks exactly like the picture I sent in. Well done. Worth every penny.