Melinda K.
Kris Cobb went above and beyond to help…
Kris Cobb went above and beyond to help me and my husband with an unfortunate situation with Banner Hospital. Kris stayed on the phone with me for 2 hours trying to get the answers we needed and deserved. The representatives that answered the phone calls at Banner lacked professionalism, knowledge and customer service. Kris continued to push for the right person and get the answers we needed. He was very patient through the entire process. Unfortunately, Banner Thunderbird Hospital stated that they would not accept my husbands insurance due to the We Share, although his card states otherwise. It has been turned over to the legal teams and we are hoping his surgery will be accepted for a single case agreement.
Response from WeShare HealthAug 13, 2026
Hi Melinda! Thank you for taking the time to share your wonderful feedback! We're so glad Kris has been able to support you through this, and our team will continue to advocate on your behalf until we get this resolved. We're so grateful to have you as a member!




