Travis
Difficult to cancel
After having WeShare for a year, I did not have a chance to use up my $6,000.00 deductible. That being said I went back to regular insurance with the same deductible at 1/2 the price of WeShare. You know these folks portray themselves as Christian but the guy I first talked to was a surly smart alec that, after confirming my identity and my request to cancel, sent me an email stating I would still be billed until I call back and identify myself. Now the second customer service representative was just about the same way. When I said I need to confirm my identification and cancel, she got all puffed up and tried to talk over me. She was asking why I want to cancel so I told her it is for this reason right here - Customer service reps that want to have the last work and do not want to listen.




