WePayReviews of wepay.com

Dia responded promptly and was very helpful

Mike helped answer my question promptly and continued providing support to see the solution of my issue. Great customer support!

Carrie was very helpful in answering all of my questions and helped eased my anxiety a little bit.

Very reliable platform. When encountering an issue, customer service responded within a reasonable time and were very helpful.

Transactions are processed swiftly and correctly! I found their customer service rep (whose name is Dia) to be very helpful, polite, and fast to respond! Very happy to conduct business with WePay! Randy Fruechting

What a pleasure to work with WePay. We set up our account right before Black Friday and had a great sales weeekend. WePay needed additional verification to authenticate our account, I got really nervous that there was no phone number to call for support and sent an email asking questions. Phil from the support team got in touch with me and brilliantly walked me through the process to gather a few documents. He would keep me updated through each step and really made me feel taken care of. I'm extremely impressed with the support and not only would I recommend WePay, but I know if there is the slightest issue that comes up, support will take care of me!!! Thank you WePay and huge thanks to Phil for providing such epic customer service!!

I was assured that we could receive funds within 2-5 days so we opened our event on Ticketspice and started selling tickets using WePay as the gateway. We need the money instantly due to the nature of the event and how our business runs. After not receiving my money, I got an email saying my business needed to be verified, which by the way I was never told that high volumes of money put our business on the "high risk" list. I would've never used WePay if I knew they had a problem with large amounts of money coming in at once. We sold 100 VIP tickets in a single day and earned over $30,000 for our event and now WePay isn't transferring the money to our bank account because we're a "new" business. We need the money so we can pay deposits and honor all our contracts we've already signed! I'm going to be stressing about having the money to pay contracts I've signed because WePay won't transfer the money. They're trying to hold it for 359 days??!! How is that even allowed? How is a business supposed to operate when they can't receive their money for 359 days? DO NOT USE THIS COMPANY. EVER. They will not give you your money, and will hold it for unnecessary amounts of time. 359 days?! Our business relies solely on those funds, and now they're making it nearly impossible to operate.

I got excellent help from somebody called Biff! Helped me with my problem and was prompt to reply (always got back to me the next day)