WePayReviews of wepay.com

I didn't know what the charge was on my credit cards and Mira responded to me very quickly with the info that jogged my memory on the purchase. Great service on the follow up.

We are having nothing but disaster trying to use wepay through go get funding. We raise money for a tiny orphanage, and had the good fortune of two sizable donations. Wepay sent them both back to the donors and provided no insightful answers to us as to why. This harmed our credibility as well as it seems to have cost us these two generous donors. This was a special effort for this time of year and it hurt us and the children. Is there a way to reach a real person and fix this? We cant find one.

My wife ordered the ‘interconnected series’ and we were shocked and upset to find that we’d been double charged for the one product. At no point were we aware that something we were going to be buying at $199USD plus $29USD postage and handling was going to cost us $634AUD within a week, just before Xmas. Can we please have someone explain why this has happened. This has caused us a lot of stress financially. Wepay we need this money back as soon as possible, and if we were aware that this would happen when a site uses your service, we never would have placed the order. Ben Goudge

TERRIBLE. AVOID!! After partnering with the booking system company I use, I thought I would have some faith as Wepay. After trusting Wepay, my client paid, then I got an email stating my account closure, with no reasoning and that they were going to hold on to the money for x amount of days. I don't mind the account closure, this is fine, and even no reasoning on the account closure. However, business must go on. Of course alarm bells! I took the time to research and learned Wepay is JP Morgan company, but in fact, they are far from the superiority of JP Morgan standards, as a previous employee of J P Morgan, I am ashamed to know Wepay is in any way related. My client needs their money back immediately and the transaction needs to take place elsewhere. This leaves my business in a very vulnerable state, especially as the transaction is needed before the event date, which is within the x amount of days. No one has contacted me in 2 days despite: 2 clearly marked tickets for urgent response. I have had an auto robot response which led to web links that had no answers. Really ridiculous service, just problems and issues, no resolution or clarity in what you are doing with my client's money. This is not how SME's can do business. This sort of terrible flow and disruptive service can cause major, if not fatal issues to a company. Wepay cannot be relied on for service or response. I have been kept in the dark about my own company, it's unacceptable. As a business owner I am completely out the loop and the last one in their priorities. My client hasn't received a word from Wepay, which is contrary to what their robot response literature stated. There should have been complete clarity regarding the transaction not going through but as far as the client is concerned they are expecting a product or service to be delivered on time. This lack of communication causes a lot of time spent backtracking, double checking and appearing wildly unprofessional to my client when asking them to check their bank, check their emails and explain how Wepay have treated us then for them to kindly repay by other means. NOT ACCEPTABLE. EVERYONE IS WORSE OFF WHEN USING WE PAY.

These positive reviews can't be real! I purchased from a site using WePay. That purchase was fine. 2 days later I had a 2nd charge 3x the size of the original purchase. $600+ their online system doesn't recognize my email and card! No charges in their system but my bank acct is cleaned out! Can't talk to anyone by phone. And not even an autoreply confirming my email to them.

Mira at WePay was very timely in answering my question I had about a charge. I was impressed by how quickly my question was answered.

Hi Oliver ! Thanks to you and to anyone else who help me in the process for my refund . you were quick to respond to my emails . Thanks

We pay lol STAY AWAY EVERYBODY they charge you for transferring your money and then hold it for 30 days saying I'm at risk of charge backs what a load of cobbler NO contact numbers for customer support just people emailing you saying your money is in good state PLEASE DONT RIP YOUR SELF OF BY USEING THIS