WePayWePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
787 approved reviews, newest moderated first
kenneth W.
i had an unrecognized item on my credit card bill for a WePay charge. when i contacted company via email they were very quick to respond (also by email) and explained that the separate charge was the tip that i had designated for a GoFundMe contribution i had made. i had forgotten about that. explanation was very concise and representative was very courteous.
Janis L.
There was confusion about an email I received and Sean was quick about clarifying the issue. Thank you Sean!
Bruce C.
Mira was most helpful in assisting me with my problem. My memory deserts me too much these days so it was necessary for me to recount again the transaction that was funneled through your company on my behalf. Thanks you
Response from WePayMar 15, 2019
Thanks so much for your kind words, Bruce! It appears, however, that you have selected 1-star for your review. If you have experienced anything negative at all, please be sure to let Mira know in your ticket with her. She'll be more than happy to make it right!
Terry A.
This process has helped us to be so much more efficient and accountable. Did not understand how one entry had happened and Mira looked into it and explained. The reason why I didn't understand is that it was so much more efficient than our previous system!! Very happy customers!
Douglas M.
There was a charge I didn't recognize so I contacted them and Sean helped me out perfectly. Thanks so much.....
Peter W.
I couldn't figure out a charge on my credit card. I contacted WePay and Albert got back to me with the info I needed. He was fast, responsive and very helpful.
John M.
I did not recognize a large charge and was certain that someone had fraudulently used my Chase Credit Card. I submitted a request using the WePay portal and had an accurate response within 15 hours. It turns out that I did make the charge. I simply didn't recognize the name of the company my statement showed initiated the charge. Thank you WePay.
Jackie
Although I was very happy with Oliver's quick response and knowledge, I am still sceptical regarding this sudden change in policy. I have been invoicing from joist for many years with no problems and now after reading reviews about we pay I am profoundly nervous regarding my payments etc. I do not understand why after many years of using joist i now have to provide all kinds of personal information or we pay will shut down my joist account. I will wait and see how this turns out, after reading some of the reviews I am very apprehensive at best.