Velma
Thanks Team!
Mira was a great help! She answered my email right away and got to the solution. Thanks for everything!

WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Administration & Services · Santa Barbara, California
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Administration & Services · San Diego, California
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Administration & Services · Malibu, California
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Administration & Services · San Jose, California
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787 approved reviews, newest moderated first
Velma
Mira was a great help! She answered my email right away and got to the solution. Thanks for everything!
Anton D.
I used this company when we started. I found them to be unprofessional and played games with our money. I would stay away.
Response from WePayOct 4, 2019
We're very sorry to see this, Anton! We'd be more than happy to address this matter further with you. Our support team may be reached right here: https://support.wepay.com/hc/en-us/requests/new Thanks so much!
Parker
All payment processors have given me problems. I was delayed in making a payment while on boarding to WePay, and Mira helped me and got me on my way! Thanks
Amity K.
Mira was a great help at resolving my issue swiftly.
Nathan A. O.
Received an email about a week ago, stating that I had funds in their bank account that, "has had no deposits or withdrawals for some time." Then this very next line, with removal of the amount specified. "You currently have a balance of $--.-- in your WePay account and must be withdrawn immediately." I now had two red flags. Firstly, never heard of WePay until now. Secondly, the language is unprofessional, on the verge of being hostile. I debated for a few minutes as to the validity of this email. All the signs were pointing to a potential scam. The amount is what struck me as odd. Even if I had an older bank account, the amount they say I still had was so low you could make an argument of forgetting about it, but not so high that I wouldn't have definitely pulled it out if I wasn't using one of their accounts anymore, or possibly an older bank I've used being changed, bought or sold or simply rebranded and I'm late on the memo. So I decided to check the internet instead... A very short look on the bad reviews, answered my doubts. You've saved me all from giving information that would've probably been abused. Thank you.
Response from WePaySep 28, 2019
WePay is the payments processor for a large number of platform partners, such as GoFundMe, FreshBooks, etc. There were several users that did have funds that became dormant, which prompted notifications to be issued. We would be happy to check and see if there are uncollected funds associated with your account before they are potentially escheated to the state. You may reach our support team directly at: https://support.wepay.com/hc/en-us/requests/new Section 23 of our Terms of Service explains this process further: https://go.wepay.com/terms-of-service-us/ We apologize for any confusion or inconvenience this notification may have caused. We'll keep a close eye for your outreach should you decide to contact us. Thanks so much!
Mike
Chad was great, understanding the issue I needed help with, addressing it quickly and directly, presenting the solution (which required my completing some new information) clearly and confirming that my changes were in place and that everything is in order.
Lisa M F.
I've been working with We pay for the past couple of weeks. Every time I send an email for help, someone always gets back to me in a timely manner. They are always very helpful, nice and courteous. I've been helped by Mira, Kevin and Anthony. All have been nothing but the best! Kudos We pay!
James T.
I made a donation for my friend who is running in the New York Marathon and I clicked "recurring payment" by accident. I contacted support and the customer delight agent Mira responded to my email really quick and took care of the issues. She was very professional.