Dawn P.
Mira provided great service today
Mira provided great service today, and I have always had good response from the WePay team.

WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
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Administration & Services · Malibu, California
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Administration & Services · San Jose, California
Excellent
787 approved reviews, newest moderated first
Dawn P.
Mira provided great service today, and I have always had good response from the WePay team.
Susanne
Mira was great at getting back with me and resolving my issue. Fast and friendly service.
Aishah J.
The conditions for wepay are very strict which is a good thing because you know they put trust high. My support team worker was Mira who bought my mind ease and was very patient. Greta support team and also they get back to you at a good time so everyone’s on the same page.
Jolene L.
I had a chargeback question and received a quick and thorough response. Mira is GREAT to work with!
Rich J.
I received what I suspected to be a phishing email claiming to be from WePay yesterday. I contacted WePay from their website immediately and within a few hours received confirmation from Sean about how to get rid of the email and thanking me for bringing it to their attention. Sean was courteous and helpful and it really helped dispel fears that I owed money. Great support team
Maria
i****UPDATE....IBDID EVERYTHING THEY SAID TO DO. I WENT TOBTRYST CENTER AND IT STILLW SAYS SERVER ERROR. I NEED THIS MONEY FOR,MEDICAL BILL NOW. NPEOPLE,SENT IT AND,YET I CANT GET IT**************AND NO OHONE CONTACT SUCKS. HOW CAN I GET MY MONWY. IT BELONGS TO,M ME. MYBFAMILY DONATED IT. I DONT,WANT TO BLAST PEOPLE BUT I WILLhave been trying to get in touch with this company for hours. I have money in my My My Meal Train and cannot enter my bank error. This error keeps popping up.Internal Server Error The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application. No one will answer my questios as to why I cant enter bank info so I can receive the money my family has donated. No hone numbers. 4 emails and NOOOOOOO response
Response from WePayOct 8, 2019
We're sorry for the trouble here, Maria! It sounds like you may have tried to create an account directly at www.wepay.com if you're encountering an Internal Server Error. Please be advised that when creating an account through one of our platform partners like Meal Train, a connected WePay account is automatically generated. If you need assistance in determining which e-mail address to use when logging into your connected WePay account, please contact Meal train's support team at https://www.mealtrain.com/contact/ Once you have retrieved this information, if you still have trouble accessing your connected WePay account, please contact our support team right here: https://support.wepay.com/hc/en-us/requests/new Thanks so much!
Jael
FRAUDULENT. They are STEALING people's money. They take your money from your account. They allow people to use chargebacks even after providing all the necessary evidence to show the person has indeed used the service. So basically, anyone can use a service and then if they decide they don't want to pay they don't have to because We Pay will give them their money back. To make the situation worse there is no way to talk to a person at this company. The only contact info is an email. STAY AWAY
Response from WePayOct 8, 2019
We're very sorry that you feel this way, Jael. For more information as to how chargebacks may affect you, please refer to sections 19 through 21 of our Terms of Service, available here: https://go.wepay.com/terms-of-service-us/ If you have any further questions, please don't hesitate to reach out to our Support team right here: https://support.wepay.com/hc/en-us/requests/new We'll be happy to address any concerns you may have, and you can expect to reply within 24 hours of submitting the contact form. Thanks so much!
Gamal
Mira was a great person to work with. I was expecting a refund and she gave me all of the details of when I should expect the refund to reflect my account. Great communication!