wemax.comReviews of wemax.com

The review is related to Wemax Go Advanced Projector. The only way to communicate with the support and service team was through email. While there is a number to call, it never reached custom service during US or China time, and no one return my call after I left a message. I generally received the email response with in 24 hours but answer to all of my software related questions about why Netflix, Amazon Prime Video, and Disney+ did not work on their device were "copywrite". If you don't have copywrite to install any of the media on their device, why these services are advertising under product description.

Product is difficult to setup and uses too much power from external powerbank. When connected via airplay the product hangs with a blank screen. I asked customer care to return the product as it didn’t meet my expectations, there seems that I need to pay the repackaging fee and return shipping fee.

I'm happy with the product and the delivery. the only thing I'm unhappy about is that it wasn't mentioned that the screen and projector will ship separately. I purchased as a deal together so I thought it was implied that they will be sent together. I use a forwarding address and now I will be twice for the shipping charges instead of once at a cheaper rate.

The product works beautifully as advertised.

The projector itself is decent except the for coil whine. It literally ruined the experience of the projector for me. Whats worse is that the customer service has been nothing but resilient in terms of a return. I have sent several messages back and forth requesting a return and all they do is send me back useless explinations of how hearing a LOUD high pitched squeel is normal and that my room temp is too high... mind you my house is 65deg and I have expressed several times that I want a refund and that the high pitched sound of the projector ruins the experience for me entirely. I would purchase from a distributor that wants to provide customer service, not a place that refuses to provide a return and within the 30 day window...

Great product I love how it can modify the keystones for all the corners. I just wish the OS was Android TV

The projector works fine except for screen mirroring with Android phones.

Bad audio quality. Even if you connect to another Device