Lyle
Overall Satisfied
The controller works well. The package tracking wasn't great, but overall, I'm satisfied

WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.
wemax.com (wemax.com) has 650 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Lyle
The controller works well. The package tracking wasn't great, but overall, I'm satisfied
AK-MD
Quick resolution of discount request for a projector and order was sent in a timely manner. Website can definitely use periodic updates as all the discounts are not auto populated in the order page.
Christian F.
The remote paired easily, however, several buttons are not functioning correctly. The app button and the top right button both work as home buttons despite the remote already having a dedicated home button. The voice button also doesn’t work. Aside from that, I am able to mostly navigate as is. Update: This remote does work, just not as a factory replacement for the dice. After the WEMAX team reached out to me, they were really helpful with troubleshooting and ultimately providing a replacement. Thank you Wemax team!
Response from wemax.comOct 29, 2024
Hi Christian, We apologise for any inconvenience this may have caused. Our professional customer support team will contact you immediately to help resolve the issue. You can also reach us through our chat support at wemax.com. Providing the best possible customer service is our top priority and we are committed to ensuring your satisfaction. Once again, we apologise for any inconvenience. Kind regards, WEMAX
Joseph G.
Very good product. Be aware that the projector has no female mounting. So the projector cannot be mounted on a tripod that uses a mounting screw. Wemax does make a tripod that uses a metal sleeve that enables you to mount the projector on a tripod.
Response from wemax.comOct 17, 2024
Hi Joseph, Thank you for your positive feedback. We are committed to continuously improving our service to exceed your expectations. If you have any questions, don't hesitate to reach out to us at [email protected]. We're here to help. Best regards, WEMAX
harry N.
The remote control is very good, the shipping should come earlier.
john R.
So far I m happy. Not quite set up perfectly yet, still working on placement of the projector and keystone alignment. There are a couple of wavy areas on the screen I'm not happy with, and the instructions are lacking.
CARLOS E.
Good products
Timothy J.
Good overall service