wemax.com Reviews | Read Customer Reviews of wemax.com

wemax.com Reviews | Read Customer Reviews of wemax.com

wemax.com reviews

650 approved reviews, newest moderated first

Randy S.
Sep 15, 2023
Quality screen and fast delivery.
Overall satisfied with product and service.
Response from wemax.comSep 15, 2023
Thank you for taking the time to share your feedback! We're delighted to hear that you are satisfied with the quality of the screen and the speed of delivery. Customer satisfaction is our utmost priority, and we're thrilled that we could meet your expectations. If you have any further comments, questions, or need assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction.
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SEAN M.
Sep 14, 2023
Solid service and decently quick…
Solid service and decently quick delivery time.
Response from wemax.comSep 15, 2023
Thank you for your kind words! We're pleased to know that you found our service to be solid and the delivery time to be satisfactory. We strive to provide a seamless and efficient experience for our valued customers. If you have any additional comments or need assistance in the future, please feel free to reach out. We're here to assist you.
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Josh
Sep 14, 2023
Very satisfied.
Shipping was fast, assembly was easy and the screen look great. I’m running a 120 inch Epson ultra short throw and couldn’t be happier with the image. Very satisfied. Mounting could have been made a little easier to understand but it wasn’t a big deal.
Response from wemax.comSep 15, 2023
We're thrilled to hear about your satisfaction with our product! Your positive feedback regarding the fast shipping, easy assembly, and exceptional screen quality is truly appreciated. We're delighted that you're enjoying your 120-inch Epson ultra short throw with our screen and are pleased with the image quality. Your input on the mounting process is valuable, and we'll certainly take this into consideration for future improvements to ensure a seamless setup experience for our customers. If you have any further feedback, questions, or if there's anything else we can do to enhance your experience, please don't hesitate to reach out. We're here to assist you.
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Marc C.
Sep 11, 2023
Good Experience
Easy to order, fast shipment.
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Zach K.
Sep 6, 2023
I ordered both aftermarket remotes you…
I ordered both aftermarket remotes you sell for your short throw projector and neither one will sync with my unit. I have to unplug the projector to turn it on and off. Junk!!
Response from wemax.comSep 8, 2023
Hi Zach, We apologize for any inconvenience caused. It seems you have ordered a wrong remote control because your projecotr is a short throw projector. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
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F W.
Sep 5, 2023
The shipping was fast and on-time…
The shipping was fast and on-time however apart of my order was missing but after I contacted customer service which can only be done by email or the chat feature on the website which took about 24 hours. They was able to locate missing items and give me new tracking number for the missing box which arrived a few days later.
Response from wemax.comSep 22, 2023
Dear customer, Thank you for providing feedback on your shipping experience. We're pleased to hear that the shipping was fast and on-time, even though there was an issue with a missing part of your order. We apologize for any inconvenience you experienced during the resolution process through our customer service channels. Your feedback is important, and we'll strive to improve response times and communication to ensure a more efficient and seamless experience for our customers. We're glad that our team was able to locate the missing items and provide you with a new tracking number, resulting in the timely delivery of the missing box. If there's anything else you'd like to share or if you have further concerns, please feel free to reach out. We're here to assist you and ensure your satisfaction. Best regards, Wemax Customer Service Team
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Dan C.
Aug 29, 2023
The short throw projector is amazing
The short throw projector is amazing. We love how we can use the wall to watch TV now. We can make it big screen or small just by slightly moving the projector away from the wall. Great product. Definitely recommend.
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CM
Aug 29, 2023
Great products by a reliable company
I had the opportunity to buy a Wemax Dice with a screen and the company sent me everything I needed. But there were a few mistakes in the packages and Wemax made it up to me perfectly! The Wemax Dice is an amazing device that came in handy when our TV broke down: we ended up watching our movies in the garden for the last month.
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