WellReceivedWellReceived provides 24/7 medical reception services to medical professionals. With our range of services, healthcare practices can offer patients professional and compassionate call handling around the clock. From after-hours coverage to booking appointments, WellReceived ensures each caller receives the attention they deserve, freeing up medical professionals to spend more time with their patients.
WellReceived (wellreceived.com) has 132 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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zulma C.
Took time to explain the process and helped set up appointment with other staff that needed to help me. Very polite. Informative and attentive. Completely staisfied with the experience and would recommend to others!
Response from WellReceivedJan 15, 2024
Zulma, thank you for taking the time to submit feedback. We truly appreciate your recommendation!
Brittany D.
The customizable efforts help tremendously. Thank you to Tiff Greene and the team for continuously giving our patients 5 start service after hours!
Response from WellReceivedJan 15, 2024
Thank you Brittany! We are here 24/7 to help our clients and their patients!
Samantha D.
We have now opened a second location and are using WellReceived for that location as well. It was just as fantastic of an experience this time around! As always, the team has been super responsive to any edits and requests we throw at them. Special shoutout to Tiff Greene and Kathy F., they always make sure we are covered!
Response from WellReceivedDec 30, 2023
Samantha, thank you! We love helping our clients and seeing their practices grow!
Jeremy G.
Their answering service team is very polished and friendly. Because we have a multi-office, multi-doctor facility, we were very concerned about patients being scheduled incorrectly or with the wrong doctor. We created a hybrid approach where WellReceived gathers information and puts it into a message que and our team is able to efficiently work through the messages to schedule our patients very efficiently. Prior to WellReceived, patients left a voicemail, which led to numerous unhappy patients and consumed a lot of our time checking messages. With the message que, our team can easily read though the notes and the patient's information. Teaming up with WellReceived has been one of our best business decisions.
Response from WellReceivedDec 30, 2023
Jeremy, thank you for provided such a detailed review! We really appreciate you taking the time to do so!
Kayla M.
Elena and Tiff were helpful and friendly.
Response from WellReceivedNov 21, 2023
Thank you Kayla!
Loren B.
Before Well Recieved I was literally on call 24/7 for 6 years. That took its toll on my life. I wish had hired Tiffany Greene and the amazing team at Well Recieved from the start. To have a fully HIPPA compliant answering to screen all calls and patch through valid calls gave me my sanity back.
Response from WellReceivedNov 21, 2023
Loren thank you so much for this glowing review! We love helping our clients get more time to focus on other aspects of their practices!
Cassie
Great service. Messages always come through clear and concise. Thank you so much!
Response from WellReceivedOct 16, 2023
Cassie, thank you so much for taking the time to submit feedback on our service!
Rhonda B.
Tiffany Shanna, and Elena's assistance were epic! They delivered a concert of harmony by providing clear product information, ease of sign up, and seamless onboarding. WellReceived is a service that's sure to dominate with unmatched customer care and provider assurance. Highly recommend!!
Response from WellReceivedOct 11, 2023
Thank you Rhonda for this amazing review! We are honored to receive your high recommendation!
