WellReceivedWellReceived provides 24/7 medical reception services to medical professionals. With our range of services, healthcare practices can offer patients professional and compassionate call handling around the clock. From after-hours coverage to booking appointments, WellReceived ensures each caller receives the attention they deserve, freeing up medical professionals to spend more time with their patients.
WellReceived (wellreceived.com) has 132 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Michelle A.
We were introduced to WellReceived at our annual conference where we met Tiff Greene. Tiff outlined the services and we signed up immediately. Their onboarding process is easy and effective and their team is well trained. We are confident that our after-hour callers are well handled.
Response from WellReceivedMar 22, 2024
Thanks Michelle! Our goal is always to make it as easy as possible on our clients!
Kristine
Our organization has been with WellReceived for about 3 months now and it has been a wonderful experience so far. Their team worked diligently to tailor their services to meet our needs during the setup phase. You have the ability to provide instant feedback which is a great feature. Their team addresses any concerns almost instantly. We are so glad we switched over.
Response from WellReceivedMar 22, 2024
Thank you Kristine! Our team takes pride in our quick response time!
Johnny B.
Well Received provides a perfect call answering service for my rehab practice. They are very professional and their systems are great.
Response from WellReceivedMar 20, 2024
Johnny, thank you for sharing your feedback! We appreciate it!
Alison R.
Somewhat psychic! These folks know more about how to answer my phones than I do. They have a great system in place and you can easily make changes to how they answer the phones instantly. They are very responsive to feedback and work diligently to find solutions that save me time and money. Great customer support!!
Response from WellReceivedMar 20, 2024
Alison, thank you for your glowing review! While we are not psychic, we do everything in our power to anticipate our clients needs and make things as easy as possible for them!
Andrew K.
Gary, from billing team reached out to me via text with days before the end of my billing period to inform me that I could save money by downgrading my plan for the month because I was using fewer minutes. I've never known a company that cares enough about their customer that they go out of their way to reduce your bill in such a manner.
Response from WellReceivedMar 19, 2024
Thank you Andrew! We are delighted to receive your 5-star review! It is our goal that our commitment to caring for our clients shines through in every interaction.
Dr. Maya G.
Gary followed up to make sure the service was fitting my business needs. When my introductory period was over he was able to make sure I was in the correct plan.
Response from WellReceivedMar 19, 2024
Dr Gonzales, thank you for providing a review! We work hard to personalize our service to meet the needs of our clients! We look forward to exceeding your expectations in the future.
Casey
WellReceived has been an amazing company to work with. Our practice has been using their services for the last 3 years and we have been extremely impressed with their dedication to providing quality service. They are professional, organized and very responsive. They are quick to identify any need for workflow and/or script improvements to guarantee our patients are receiving the best care and service possible. We highly recommend them as an answering service to any company looking for quality coverage.
Response from WellReceivedMar 19, 2024
Thanks Casey! We truly appreciate you taking the time to provide a review. We look forward to partnering with you for many years to come!
SIerra Transformation C.
Absolutely AMAZING. She made the process so much better and takes a personal investment to help you succeed.
Response from WellReceivedJan 15, 2024
Thank you for this glowing review! We love helping our clients succeed!
