WellReceivedWellReceived provides 24/7 medical reception services to medical professionals. With our range of services, healthcare practices can offer patients professional and compassionate call handling around the clock. From after-hours coverage to booking appointments, WellReceived ensures each caller receives the attention they deserve, freeing up medical professionals to spend more time with their patients.
WellReceived (wellreceived.com) has 132 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Lana T.
Well received has been a great service that helped my practice thrive. Their agents are amazing and just today Joash Marcus helped me above and beyond and resolved an issue with ease and kindness. I want to give special kuddos to this specific agent in this review and I hope Well received is aware that he is super knowledgeable.
Response from WellReceivedJun 6, 2024
Amazing feedback! Thanks for the 5-star review! We appreciate you!
Jonathan T.
Hima went above and beyond. I called in the evening wanting to make major changes to my setup and she walked me through the long process with true commitment to getting me exactly what I needed right there and then.
Response from WellReceivedJun 25, 2024
Thank you Jonathan! We're delighted to have exceeded your expectations. We look forward to continuing to do so!
Mary N.
As a small business owner, I became frustrated by missed calls, missed appointments, and unhappy clients. I tried regular answering services but they were limited in functionality & expensive. Then I found WellReceived! From the informative calls with Hassan & Tiff, to the demonstration highlighting WellReceived's amazing array of features, I knew this service was what I've been needing in my business. The teamwork & client focus was clear. I'm in!!!
Response from WellReceivedJun 25, 2024
Mary, thank you for taking the time to submit a review! We are so happy that you found us. We love helping our clients!
Treatment C.
We used a mediocre answering service for far too long. Seeing how Well Received handles calls I only wish we would have made the change sooner. They spent plenty of time with us to understand how we prefer calls answered. The transition was easy, and Hassan was very helpful with all of my questions and concerns.
Response from WellReceivedApr 1, 2024
We appreciate the time you took to share your experience! Thank you for choosing us, and we look forward to continuing to provide excellent service to you!
customer
Excellent company... all English Speakers... if you have a receptionist to answer the phones fire her and let her get another job doing something else... Well Received is awesome... they not only answer your phones but they can book an appointment for you thru their other company.. set more appointment... highly recommended... love these guys...
Response from WellReceivedApr 1, 2024
We're thrilled to receive such positive feedback about our receptionist services! Thank you for highlighting our ability to not only answer calls but also book appointments efficiently. We're delighted that you had a great experience with us and appreciate your recommendation.
David J.
Hassan was great in helping me set up my account! Very professional and upfront about everything. Thanks!
Response from WellReceivedApr 1, 2024
David, thank you for sharing your great experience with Hassan! We appreciate you taking the time to do so.
N. B.
Client account manager, Cerone, was extremely patient and very kind. I’m not very technological and it took 20 minutes for me to stumble through onboarding but Cerone could not have been more helpful; she talked me through various problems I had and we were able to finish the onboarding within the time frame. Thank you, Cerone & other WellReceived employees with whom I’ve spoken; everyone has been kind and helpful. I understand why WellReceived is a first rate service.
Response from WellReceivedApr 1, 2024
We're delighted to hear about your positive experience with Cerone! Thank you for sharing your feedback, and we look forward to continuing to provide exceptional service to you!
Angela H.
Hassan was very helpful to me in understanding the services WellReceived offers, and very patient in walking me through the on boarding process. He offered many useful tips. I appreciate his help, and his patience very much.
Response from WellReceivedMar 22, 2024
Thank you for your review Angela! We're thrilled to know you had such a positive experience with us. We look forward to partnering with you for years to come!
