WellReceivedWellReceived provides 24/7 medical reception services to medical professionals. With our range of services, healthcare practices can offer patients professional and compassionate call handling around the clock. From after-hours coverage to booking appointments, WellReceived ensures each caller receives the attention they deserve, freeing up medical professionals to spend more time with their patients.
WellReceived (wellreceived.com) has 132 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Stephanie A.
Your services have been great! Thanks for the hard work, my company really appreciates your time and effort!!
Response from WellReceivedOct 9, 2023
Stephanie, thank you for your kind words! Our teams work hard to help our clients have more time to focus on what matters most to them!
Amy C.
All I can say is, "WOW"! WellReceived has thought of everything. Michelle coordinated our set up and was extremely patient and helpful. We tested it out this morning and it worked beautifully. The virtual receptionist that answered our test call was very professional! I cannot wait to see how this will improve our ability to schedule more appointments and help more people.
Response from WellReceivedSep 18, 2023
Amy, thank you so much for the fantastic 5-star review! We're thrilled to hear that you had such a great experience, and we look forward to working with you for years to come!
Tania C.
Gary and the team did a great job of getting us started with a smooth implementation. We are also impressed with the dashboard and interface that allows us to monitor calls and give feedback easily. I'm especially grateful that WellReceived was willing to accommodate customizations to meet our specific requirements. Highly recommend!
Response from WellReceivedSep 18, 2023
Thank you Tania! We're delighted to have exceeded your expectations and can't wait to continue providing you with excellent service!
JHL C.
GREAT HELP TO SET UP AN ACCT
Response from WellReceivedSep 18, 2023
JHL Clinic, we truly appreciate you taking the time to submit a review!
Charles G.
Gary has been very pleasant to work with. He made sure the start up process was completed correctly and followed up a few times to make sure WellReceived was going well for our business.
Response from WellReceivedAug 4, 2023
Charles, we appreciate that you took the time to share your positive experience. It's our pleasure to deliver top-notch service!
Stephanie and Evan N.
Every time I call to speak to an Account Service Manager my issue is resolved within a minute or two. Most recent experience with Ms. Dyan Morrow was no exception! It’s such a relief, knowing what a professional team we have behind our answering service!
Response from WellReceivedAug 4, 2023
Stephanie & Evan, thank you! We are truly delighted to receive your feedback!
Marisa
Excellent service! Every interaction with members at Wellreceived have been extremely helpful & knowledgeable on questions. Today's assistance with Parham was just as helpful & supportive through all my questions. Great customer service. Software system is a gem on how we are able to view, receive & listen to messages.
Response from WellReceivedAug 4, 2023
We're delighted to have exceeded your expectations Marisa! Thank you for choosing us and taking the time to share your positive feedback.
Kailee G.
The sales and onboarding team were great to work with. The software is intuitive and easy to use. The call structures are professional and easy to set up. Everyone was professional and prompt when we decided to cut costs and discontinue service. We would love to work with them in the future!
Response from WellReceivedAug 4, 2023
We greatly appreciate your kind words Kailee!
