WellReceivedWellReceived provides 24/7 medical reception services to medical professionals. With our range of services, healthcare practices can offer patients professional and compassionate call handling around the clock. From after-hours coverage to booking appointments, WellReceived ensures each caller receives the attention they deserve, freeing up medical professionals to spend more time with their patients.
WellReceived (wellreceived.com) has 132 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jonathan S.
Hassan K was phenomenal throughout our process and explained options and the timeline perfectly. Excellent communication and quick turnaround on requests.
Response from WellReceivedDec 29, 2024
Jonathan, we truly appreciate you taking the time to submit this review!
Jenny S.
Hassan K did a great job of explaining the various plans to find the one that worked best. He is very professional and got back to me immediately. Hassan's customer service was exemplary.
Response from WellReceivedDec 29, 2024
Jenny, thank you for sharing your excellent experience!
Guerda
WellReceived is very professional and very responsive to any questions or concerns. I love the app to be able to see and hear the conversations between the caller and WellReceived staff which keeps everything transparent. I have tried many answering service, they are by far the best.
Response from WellReceivedDec 29, 2024
Thank you Guerda for your high praise!
Karl Y.
Dharanidharan has been incredibly helpful. What I like most is the clear communication. The persistent follow-up, and the ability to quickly execute on tasks. I highly recommend this service!
Response from WellReceivedNov 11, 2024
Karl, thank you for taking the time to submit a review! We appreciate your feedback and are honored with your recommendation!
Tom C.
Got right back to me about confirming a change
Response from WellReceivedSep 19, 2024
We love feedback like this! Thanks for taking the time to share this 5-star review!
Jesse M.
Natasha the client account manager, was super helpful, explaining and walking me through the process and features of the software. I have nothing but good experience with the software and intuitive navigation.
Response from WellReceivedSep 19, 2024
Fantastic feedback! Thank you so much for taking the time to share this stellar review! We appreciate you!
Julie
The onboarding was easy and the customer service is great!
Response from WellReceivedJul 31, 2024
We are thrilled you've selected us to partner with! Thanks for the fantastic feedback!
Jose N.
This is a bit different because in the end I went in another direction, but I would like to point out that even though things didn't work out the customer service these folks give you goes above and beyond the call of duty. I would definitely give these guys six stars if I could and definitely would consider their service if the need should arise once more.
Response from WellReceivedJun 17, 2024
Thank you so much for taking the time to share this review!
