WellCare Health PlansReviews of wellcare.com

AVOID. They are not even open on the weekends. It's an answering service???? ARE YOU KIDDING ME? How can a health service have an answering service?

The worst of the worst I do not recommend this insurance In my opinion they are SCAMMERS

Well I came here to do my part in bringing down the Tampa bay area economy and get the GLAZERS OUT OF MUFC but looks like people in this dirty state don't appear to have any morals across the board. We'll be glad to be rid of you. #GLAZERSOUT

More than 4 months has passed , Quarter of the year and Wellcare still refusing to provide me what I requested and I am still paying thousands of Dollars to the dentist without been able to know if those bills are legitimate or not. I requested MORE THAN 40 TIMES from Wellcare: 1-The booklet Description of DENTAL benefits and copayment, schedule (A) 2021. IN ENGLISH, showing (CODE, DESCRIPTION and ENROLLEEPAYS) 2- Monthly DENTAL benefits and copayment statement. IN ENGLISH on papers. Wellcare customer service told me you must request it from Delta dental directly and Delta dental told me we do not accept direct request, because your insurance is Wellcare, you must request the information through Wellcare and wellcare will request it for you from us. I filed more than 20 complaints at medicare.gov against Wellcare, The Wellcare people answering my Medicare grievances are bunch of liars and crooks, all they do is: They send me any document HAS NOTHING TO DO WITH MY REQUEST and they close the case immediately, they do not even answer my emails in which I explain that what I received from them are not what I requested. I requested several times my case to be escalated to higher up management team, also I receive no answer. I filed an Appeal and later I will file a Fair Hearing then I will go to the News with all the evidence I collected against you, let the world know about your scam plus I will post my reviews all over the net let all people know how you treated me as a senior, SHAME ON YOU.

Needed a therapist for ptsd and sleep problems. Not a single therapist in Dayton, OH or its suburbs accepted Wellcare. I can understand if I lived in the country, but this is a big city with many suburbs. So the doctor prescribed me medication which wellcare denied. Called customer service, got transferred 5 times then they hung up. Called again, same thing. The Flex card and otc benefits are just smoke and mirrors. I've tried using the flex card for co-pays but they just look at me like I'm crazy. I asked them to send a list of providers that accept Wellcare, they sent me one name, called them, they don't accept Wellcare. For someone who is disabled and on government insurance this is nothing new, it's just sad.

There is NO WORSE healthcare provider. They straight up LIE from the very beginning. Overseas Customer Service (lack of actually). Their grievance procedure is a scam. I was promised that albuterol would be $10.00. It was $58.00 so I can't afford to purchase. I now suffer daily from breathing problems. It was supposed to be resolved as I use very little in comparison to my premium. I more than pay for the use of it. Many emails, many hours on the phone with people that you can't understand. I'm not a prejudiced man but I want to understand a voice without a heavy accent. Important jobs like this should be in the United States. Still no resolution to this day. Bottom line, they don't do what they say, premiums rise with ZERO notice. This is without a doubt the absolutely worst health care provider in the world. DO NOT SIGN UP WITH THIS MESS OF A COMPANY! YOU WILL REGRET IT!

I have a Prescription Drug Plan with Wellcare. Working with them has been a nightmare, and can't wait to switch. I'll spare the details, but the top line is this: their Filipino service center enrolled me in the wrong product, and misled me. It was a next to impossible to get it switched. Had to get Medicare involved. Even after Medicare instructed them to change, there were nothing but problems. Their Customer "Service" is inadequate and extremely limited. Getting a simple question answered is nearly impossible, even though i always ask for U.S. based reps. It has been nothing but endless frustration and an unbelievable amount of time on the phone. They obviously nhave a team of MBAs who have no clue how the real world works.

Word to the wise for those getting a prescription plan for your significant other. You will not be able to access your partner's account unless Wellcare gets either permission during the phone call or by a written permission from. My wife passed mid February and I wanted to close her account. NOPE - they need a document from Social Security to close it. Or hiring a lawyer to become an executor of her estate (this on top of the thousands spent on her funeral). Can they tell me if her account is paid up to cover the hospital Rx costs- NOPE. No access. I told their Customer Svc that she passed and it wouldn't matter now. NOPE - wouldn't budge. It would be easier to get into Ft Knox than accessing a Wellcare account. I've dealt with her other insurance and healthcare companies and had NO problems closing accounts. This is by far the worst service and am so glad I'm NOT signed up with Wellcare. Good luck to those that are.