weissratings.comReviews of weissratings.com

Courteous, helpful, patient and fully knowledgeable about your product.

i called today about setting up new log in from my phone. somehow it kept taking me back to the log in set up 3-4 times. i called your office and spoke with Alan who was very polite and helpful. He suggested that i set it up from my computer and provided a temp password. Yes he was very helpful. very pleased with his service

I am a new member and it was my first call. I wanted to cancel my subscription because I was bombarded with emails about investment opportunities for additional fees from the company I just signed up with. It all seemed too much. i was upset. Alan, the person who picked up my call, was able to assure me and show me how I could take advantage of my membership without paying extra for additional information. I am very grateful for his professional advise and understanding of my situation. I am glad that he helped me stay with the company and enjoy and profit from their advise.

Alan was very helpful and thorough with his explanation of the offers I received.

I was uncertain how to handle the subscription I purchased. Alan took the time to explain my options and give feedback to my responses. No rush! He really helped me think it through. I wish all my customer service experiences could be like the one with Alan. Ron

Alan answered each of my questions clearly and with a polite, knowledgeable manner, which made me feel secure in placing my order with Weiss Ratings.

WARNING do not have anything to do with this company they don't respond to your messages and they don't honour their first year full money back guarantee

An error was made while updating my subscription order. Kevin, the customer care representative was very helpful in helping resolve this matter. He did it in a timely manner. Thanks, Kevin.