weissratings.comReviews of weissratings.com

I waited on the line for someone to help me navigate a fairly formidable site. Luckily, I got Customer Service Representative, Kevin Conde. He knew his stuff and carefully explained the steps needed for me to handle the problem next time. Kevin answered every question I asked, even the ones I already asked twice. He remained calm and patient. My final issue was much more complicated but Kevin took care of that even quicker. With lots and lots of practice, I could do simple fixes. But not like Kevin.

I called Weiss Ratings Co. to try to resolve a computer problem I was having with installing an account on a website. I followed their well done tutorial but was unable to get to the end. After days literally of trying on my own to resolve this problem,I was quite distraught so I called Weiss Help and got Kevin. From the start, he was reassuring and let me know that my lack of abilities on the computer were not a problem and he would spend whatever time was needed to solve the issue to it's end. This was an enormous change to the normal "going in circles" or rush job from help on line. In fact my problem ended up being the simplest of issues, it just took a full hour to run it down!! What a calm, polite, patient person. Thank you so much!

Alan listened to my story and had the problem solved in a few minutes after checking out my account status.

Hi, I recently signed up for a service with you. I read most of the general information and determined that I would not be interested in your services. I am not into investing at this time. Kevin was great! A very professional person who I found to be thoughtful and highly professional. As a former CSR and Sales person I would rate Kevin at a 10+. A very nice man.

Allen was pleasant explained process for giving new payment info. Made me feel secure with process as opposed with online process.

My phone rep. Kevin was very helpful in setting up my account. I have been with Weiss Ratings in the past and found their content very helpful and beneficial in navigating the crypto space.

There were problems with a card payment. With the help of Daniel from the support team, the problem was finally solved.

This is a note of gratitude for the excellent service provided by Claudio today. Claudio listened, he was patient with me and resolved my questions and concerns. Thank you, much appreciated Claudio!!!