WeightRxReviews of weightrx.com

This is really upsetting because I really don't like writing bad reviews. I was supposed to take my second semaglutide injection this last week, but unfortunately, I haven't been able to get my prescription refilled. I've sent multiple emails to customer service and my doctor over the past couple of weeks. I completed the questionnaire for my second visit last week, and even though the doctor asked me to complete it again on Monday of this week, I had already done it the previous week. I'm going on vacation on the 24th October and need to have my medication with me. However, no one is responding to my cries for help. This is beyond frustrating because I’ve already paid for three prescriptions and no one seems to be helping me. I was thinking the delay was due to their system portal updates. However, they’re not responding to any of my emails either. Update: I was so upset with the fact that I've sent so many emails to customer service but no one ever responded so my husband told me to do the medical visit one last time before I report it to my credit card company. Lo and behold as soon as I processed the medical visit for the fifth time I received a message at 10:45 last night from the doctor saying he sent my prescription to the pharmacy. I believe they have a glitch in their system, while you’re completing the visits. if you hit on update profile, you’re visit will seem like it has been submitted, but will not go through. If you continue on and do not update your profile, your visit will go through. However, a glitch does not explain the fact that the customer service team does not respond to any emails. At the end of all of the major headaches it seems like they have a technical support issue when it comes to updating the portal in the middle of the visit.

I would highly recommend going with a different company. As others have stated I received my first dose and then sent multiple emails before they gave me the survey and shipped my second dose. I am out of the medication and supposed to take my next dose on Sunday. I got a tracking notice this morning, and even after ALL the emails back and forth they still sent it to the wrong address.

SCAM !! Just like everyone else, I received my first prescription. Then they never send you a refill but keep charging your card. I have sent multiple emails and not one person has responded.

Like many others, I signed up and got a first round of medication - it worked quite well. Then, you can’t get in touch to get the refills you already paid for. Multiple emails, submitting forms get no response at all. Will probably have to go the chargeback route.

Terrible customer service and I'm scared to say this may be a scam. First response was fast and then the doctor said he had to wait to send my script until support spoke to me about pricing. I was prescribed 1mg dose. Higher prices are for those over 1mg dose. Spent a week emailing nonstop and even trying to speak to the doctor and gave gotten nothing. I was so excited and now feel like it's just a scam.

I signed up for the 3 month option for $479. The first month was great, I completed all the paperwork required and received my medication within 6 days. It has been all downhill from there. The next month, after I updated my patient forms, they literally sent me 1/5 of the medication as the 1st month. From 100 units per week to 20 units per week. I have messaged the doctor, emailed customer service many time, and have not received any response. So for $479 I received 5 weeks worth of medicine. I feel bad for recommending this site to my friends. Definitely leaning towards scam.

Wondering how long shipping takes. Haven’t received my confirmation yet from shipping company.

**UPDATE** 8-13-23 I finally received a pending refund on my account. I'm still not sure if I would recommend this site...the communication is just not easy and there is no number to call...that's a huge problem in my opinion, you should be able to reach out easily and not wait days to see what's going on....but I have heard they are a great company to work with and in my opinion they actually have really great prices on Sema and are more than reasonable but the big thing I'm hesitant on is how to communicate with them.....overall I'm just disappointed how everything turned out because I was looking forward to go through them. Communication is horrible and you cannot call anyone associated with this so called company, there is no number listed on the site. I submitted payment, which I was hesitant to do to begin with....but you have to provide payment information before even proceeding with anything and then the intake form they ask very personal questions along w private information and want pictures of your body and drivers license (the picture part and photo ID wasn't expected) but I understand needing medical history. Just the entire process seemed sketchy because how the website is set up but I kept proceeding because there were quite a few people who swore by this company and said they were legit. When the doctor reviewed everything he told me he would not provide the requested medication dose without proof of my current dose in writing from the previous pharmacy in which I did not have because I was going through a Medspa and they just sent a vial and we had verbal instructions (so I get it and I'm not mad about it, I completely understand where the doctor was coming from) and so I did not want to proceed. I never heard back from him and I was still charged the $479. I couldn't access my profile and messages between me and the doctor, it kept saying the code couldn't be found to access it, so I started panicking so I then emailed the support email because there is no number to call and I had to threaten to dispute charges as fraud if no one contacted me ASAP. Someone finally did call from a blocked number and we discussed everything and I asked for refund which he said he would process and I asked him to send me an email confirming everything and he said he would. I'm still waiting for that email and refund to be processed....I will be calling my bank to dispute charges if everything is not resolved accordingly but I absolutely do not recommend this so called telehealth company.