Western DigitalReviews of wd.com

Interne 4TB HDD Festplatte nach nur 7 Monaten defekt. RMA beantragt, Eingeschickt, Bestätigung das es angekommen ist, nie wieder etwas gehört. Festplatte weg, Geld weg. Leute, WD hat hier nicht ohne Grund 1,3 Sterne. Es stimmt was hier geschrieben wird, ihr müsst es nicht selber herausfinden. Kauft unter keinen Umständen bei WD.

DAMAGED GOODS SENT AND THIS OS THEIR RESPONSE _ JOKERS In this scenario, we can either send you a replacement plug ( this can take long time, just letting you know so you have an idea of what expect ) otherwise you can create a return and get refunded and then place a new order, this would be the less time consuming way.

I lost all data on the second use of a 6-month-old SSD Sandisk 2TB portable drive. I registered with support requesting a replacement. I got an email asking me to email support again. I went to the link, and the form does not drop down on half its tabs, and it's the same form I've just filled in. Customer support seems to be designed to send you in a circle without actually getting an answer.

Se posso pensare a qualcosa che funziona peggio di tutti i prodotti Western Digital che ho avuto non mi viene in mente niente. Meglio? Mi ricordo una volta in cui un hard disk ha perso dei settori e non era più leggibile, ecco, quello funzionava meglio dei loro prodotti.

I would not put any stars if I could. I lost three years of photo memories in a portable hard disk 1TB I bought from wd essential. The hardest was brand new and there is no any warranty on that. I call a company to retrieve my data, but they are asking for $1000 because of the capacity of the hard disk. I would advise you to buy a SEAGATE. It is way stronger and I never had a problem with those. I will never ever buy from WD essential again. Shame on you

Auf Nachfrage nach detaillierten Angaben zu externen Laufwerken teilte mir WD mit, dass keine Angaben dazu gemacht werden und kein bestimmtes Laufwerk garantiert werden kann. Ein externes Laufwerk bei WD zu kaufen ist also wie Lotto spielen. Zu finden mit Google Suche „Laufwerkstyp in einem externen WD-Laufwerksgehäuse“ (Link nicht erlaubt). Habe mir für rund 350€ ein internes Laufwerk gekauft, dass leider nicht funktionierte. Das Laufwerk wird im Rahmen der Garantie ausgetauscht. Den Versand aus Deutschland in die Tschechische Republik (versichert ca. 20€) muss jedoch ich bezahlen. Das sagen die Richtlinien. Ich habe also den vollen Preis für ein Produkt bezahlt und muss trotz Garantie erneut zahlen, obwohl ich nichts falsch gemacht habe.

Bought a micro SD card off Amazon which cost over £100.00 and it failed after two months. Amazon direct you to Western Digital who sent me 1x email asking a lot of stupid questions but do NOT want to help. They very quickly started blanking me and have offered me absolutely nothing!!! Terrible customer service!!

I spent a lot of money in multiples HDDs and SSDs for my company. It was almost impossible to do well because they divided it between WD and Sandisk, all website is broken and support is hard to reach and useless. They made me create new accounts in Sandisk when they're supposed to have been transfered there, and I couldn't buy anything because they had to check for the company when it was already checked in WD.com If you have personal and business account you're dead, cookies get mixed and you spend the day signing in and out. My invoice was wrong because the invoice date was later than when I bought and paid it. I needed it to be for the date that I pay, that's what you get when you PAY something, but they said it's for when they process it. Their answer was to just send it back...