Wayside GardensReviews of waysidegardens.com

I have always counted on Wayside for exceptional selection and service. That is what I experienced in the past. However, on my most recent order I ordered two rhododendrons and one immediately had obvious issues when I received it. I called and requested they replace it. I was told that it needed two weeks to adapt and it should perk up. It didn't. When I called again they gave additional advice on what I could try but would not replace it at that time. When I called back a few weeks later when the plant was obviously dead, they informed me that they no longer had stock and couldn't replace. They offered a credit, which I was not interested in and I had to fight to get a refund. Not what I was expecting from Wayside and will definitely consider twice before ordering again. Not good customer service.

Wonderful packaging. plants alive and well.

Half of the plants I received have been smaller than advertised or did not survive the winter last year. Wayside did provide replacements but the process was unpleasant.

Terrible experience Tried to renew credit card 🤷‍♂️ Finally after three tries waiting for service rep person was discourteous and happy to get me off the phone. All I wanted to do was update card. I canceled order instead 🤷‍♂️

nice site. very user friendly.

Every order I have received from Wayside has been at the exact right time to plant. The plants have been strong and very healthy; the packaging excellent and the online ordering experience painless. I highly recommend Wayside Gardens.

plants arrived wilted and all but one did not lived.

I love ordering from Wayside as I ALWAYS get great plants that grow really well. They come to me well packaged and on time. Thanks for a great product.