WaxmaidReviews of waxmaidstore.com

The 4-in-1 is great! It draws so smoothly! And the customer service is awesome. There was a delivery issue with the order and I contacted them about it, and they responded super-fast!

Just purchased my 3rd piece from waxmaid. I have ordered the same unit each time. Waxmaid 8.5" Horn Silicone Glass Water Pipe. The first two came with a bowl that had a stem on it to safely remove it. The most recent one I received has a different glass bowl with no stem. This was not indicated that there was a change of design. When I called to complain and ask for a replacement, The person that answered the phone was CLUELESS, sounded like a personal phone number. She said I had to send an email to get help.

***EDIT: Customer service did respond! It was in my spam folder titled “service” so I totally missed it! They sent out new atomizers immediately and offered some advice moving forward. I’m so grateful! Very hopeful this solves our issue cause we really do love the Ares, it is a super convenient and Versatile piece!*** It was a 4/20 present for my husband and we burned through both of the included atomizers within a few days of LIGHT use. Reached out and received zero response from customer service.

Awesome transaction! Went smooth . Great customer service 😊

awesome product great service

I purchased their Crystor S Mini bong about 2 weeks ago and after only 2 uses it already smelled like absoulte hell. When I first got it I was really excited. It seemed like excellent quality, but then none of the ways they reccomended cleaning it worked. The part that was supposed to be a transparent chamber is now dark brown from smoke that is impossible to get out. I got no response what so ever from customer service. They know they're selling pieces that get nasty in 2 days that are WAY over priced and have nothing to say about it lol. Or they just prefer their bud to taste like garbage... This thing stinks up my whole room despite rigorous daily cleaning and boiling. Don't waste your money. Just stick to glass. The bacteria that probably builds up in this thing can't be healthy. I also didn't get a bowl piece with my order but luckily I had some sitting around. I guess this is probably a thing with all silicone bongs so my ignorance is probably what caused my dissapointment, but the lack of any sort of response from customer service wasnt very cool :-/////

Waxmaid has the hook up on amazing silicone pipes. We scored a Crystor S that's absolutely blazing! It had an ice catch a double percolator system and was made from platinum cured silicone. It had a really cool little magnet to hold on to our lighter or dab tool. The suction cup base made it virtually impossible to knock over when sitting on a smooth surface. Our order was delivered promptly and accurate tracking was provided every step of the way. We are beyond happy with our purchase and we'll definitely be buying more from waxmaidstore.com! Keep up the great work!

Fast delivery, good price for a nice product