WaxmaidWaxmaid is the world's 1st durable silicone water pipe USA brand since 2016, offering smoke water pipes, hand pipes, nectar collector, blunt bubbler and accessories we designed.
Waxmaid (waxmaidstore.com) has 210 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Valued C.
I wasn't give correct information of delivery, only received 1/2. I emailed them and they said that they were backed up but it has left warehouse.
Response from WaxmaidSep 6, 2021
Hello, fam, I'm sorry about your feedback, had you contacted our service team? If it is real like what you say, I will help you? I need to check if it is real, need confirm with our service team. Pls copy your troubles to [email protected] Waxmaid Service Team
Dan
Love this product!
Response from WaxmaidSep 6, 2021
Hello,Ryan, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers. Waxmaid Service Team
Alicia M.
I am absolutely impressed with their customer service. I wrote a simple email and explained my issue and they made a small request and next thing I know I have a tracking # for a whole new set. Super cool. Now if I break something I have an extra one for parts. I will definitely be ordering more product from waxmaid
Response from WaxmaidAug 18, 2021
Hello, Alicia, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers. Besides, every product is on 12% off when you use code-"waxmaid12", please keep on. Waxmaid Service Team
Jerry S.
When a piece I received arrived with a crack, i sent an email and a pic of broken piece. They responded with an immediate replacement shipment. Love Waxmaid products.
Response from WaxmaidAug 18, 2021
Hello,Jerry, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers. Besides, every product is on 12% off when you use code-"waxmaid12", please keep on. Waxmaid Service Team
Shawn F.
Great little piece to have! Love it!!
Response from WaxmaidAug 3, 2021
Hello,Shawn, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers. Besides, every product is on 12% off when you use code-"waxmaid12& Fast Shipping", please keep on. Waxmaid Service Team
Ryan
I bought the fullsize magneto and a matching ash catcher. Shipped super fast. Honestly now my favorite piece. Easy to clean, unbreakable, works perfect.
Response from WaxmaidAug 3, 2021
Hello,Ryan, Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers. Besides, every product is on 12% off when you use code-"waxmaid12& Fast Shipping", please keep on. Waxmaid Service Team
Felisia C.
My item came broken and a new one was sent to me with no questions ask! Great service
Response from WaxmaidAug 3, 2021
Hello,Felisia , Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers. Besides, every product is on 12% off when you use code-"waxmaid12& Fast Shipping", please keep on. Waxmaid Service Team
Jeremy H.
I must say… Waxmaid has put out great, fun and innovative pieces that I and my friends love. I always get my orders quickly. Their customer service has been great so far too. -BroHoGrow
Response from WaxmaidAug 3, 2021
Hello,Jeremy , Thanks for your review and love! I'm glad that you like it. Your satisfaction is our mission. We will do better in the future, good products& high quality are important for our customers. Besides, every product is on 12% off when you use code-"waxmaid12& Fast Shipping", please keep on. Waxmaid Service Team
